Head of Communications PR and Media

Communications Manager (Earned Media and Communications)

Employment Type : Full-Time, 40 hours/week

Director of Brand and Storytelling

Who We Are SurgeU is a mission-driven parent company overseeing a family of brands, including Life Surge, focused on faith-based business education and empowerment. One of the fastest-growing organizations in the country, Life Surge/SurgeU exists to inspire, train, and equip people to build their personal impact in ways that glorify God.By producing 30+ annual events and providing financial education to thousands around the nation, we do just that.

We are a team of experienced professionals who are passionate about helping people learn, grow, and connect so they may live more enriched lives. SurgeU is looking for a Manager of Earned Media & Communications to help shape how the company is understood by the outside world. This person will own the strategy behind SurgeU’s public narrative, media presence, executive communications, thought leadership, and proactive brand storytelling.

We’re not looking for someone whose definition of PR is writing press releases and pitching reporters.

We’re looking for a communications strategist.

Developing and owning SurgeU’s overallearned media and external communications strategy.

Building the annual communications and editorial roadmap around company priorities, launches, student outcomes, leadership visibility, thought leadership, and reputation opportunities.

Ensuring SurgeU has clear, credible language around topics that may influence trust, including program experience, pricing, mentorship, student expectations, outcomes, and faith-based positioning.

Developing press strategies around company announcements, initiatives, partnerships, research, student stories, leadership, and other newsworthy moments.

Building and maintaining relationships with journalists, editors, producers, podcasters, creators, industry voices, and other credible third parties.

Leading communications strategy during reputation-sensitive moments in partnership with ORM, Legal, Customer Experience, and leadership.

Developing holding statements, response frameworks, FAQs, executive messaging, and other crisis communications materials when necessary.

Translating recurring reputation issues into proactive communications and storytelling opportunities.

Identifying credible proof points, student outcomes, stories, data, expertise, and third-party validation that can strengthen SurgeU’s public narrative.

Leading the Narrative & Content Strategist and ensuring the organization develops a consistent pipeline of substantiated stories.

Partnering with Creative to turn strong narratives into video, social, digital, and multimedia storytelling.

Working with Education and other business leaders to fact-check claims and ensure public communications accurately reflect the student experience.

Building communications processes that allow SurgeU to move quickly without compromising judgment or accuracy.

Measuring the quality and impact of earned coverage rather than simply counting media mentions.

Qualifications: 7+ years of experience in public relations, corporate communications, earned media, brand communications, or a related discipline.

Meaningful experience building proactive earned-media and communications strategies.

Strong writing and editing ability across executive messaging, statements, pitches, talking points, FAQs, bylines, press materials, and long-form narratives.

Experience working on sensitive reputation issues or crisis communications.

Strong understanding of how earned media, owned content, social, search, and reputation influence one another.

Ability to work closely with Legal without allowing communications to become unnecessarily institutional or defensive.

Strong fact-checking instincts and respect for substantiated claims.

Experience managing employees, agencies, freelancers, or communications partners.

Preferred Experience: High-consideration consumer brands in the following industries: education or professional development, financial services or financial education, entrepreneurship or business education, healthcare or other reputation-sensitive categories.

Companies undergoing rapid growth or transformation.

Digital PR.

Building communications functions internally after relying heavily on agencies.

Using data, search trends, social listening, or reputation intelligence to inform communications strategy.

Health, Dental, Vision, Life, Holiday, and Paid Time Off.

Non-corporate, casual, entrepreneurial, comfortable, fun, and proactive work environment.

We value diversity and seek to empower each individual while supporting the many perspectives, skills, and experiences within our workforce.