Head of Sales & Operations Planning, Business Operations

Overview Leads the planning and execution of Strategic Initiatives for Sales, as approved by the Sr. VP of Sales and Division VPs. Accountable for execution and outcomes of key Divisional Sales Initiatives and for driving performance against established Divisional KPIs. Responsible for matrix team management on all key Divisional Strategic Sales Initiatives.
Responsibilities Coordinates a collaborative functional matrix team of internal sales support and internal corporate partners to execute on Divisional key sales initiatives and strategies.
Analyze KPIs on all key sales execution initiatives and strategies to measure progress to performance against defined success criteria and diagnose areas of opportunity.
Consults and assists Senior Leadership on the implementation of measures to drive performance through improved sales processes, reinforcement methods and compensation enhancements.
Provide guidance and recommendations for strategy planning through assessment of sales methodologies, internal/external data‑driven insights and competitive intelligence and positioning.
Optimize sales coverage and distribution through sales territory assessment, distribution and growth forecasting.
Partner with HROD, in the acquisition of and retention of top talent through compensation, incentive programs, recruitment strategies, onboarding excellence, and sales training.
Consults and assists with Senior Leadership on recommended policy improvements, procedures and best practices aligned to the Paychex values and future state vision.
Inspects and enforces sales policy, process methodology and performance conditions.
Collaborates with internal partners to build business cases for recommended changes from Senior Leadership.
Collaborates with Sales Enablement to explore operational excellence tools to optimize business process performance.
Coordinates and monitors sales activities to ensure standardization and compliance with Corporate and divisional practices. Identifies opportunities for continuous improvement in sales processes & procedures.
Conduct DSM round tables, office hour meetings with first year DSMs and best practices discussions.
Analyze districts, using data to identify trends and areas of opportunity in the DSM management operations - 1:1 cadences, field/seat ride schedules, district dashboard utilization and application, team meeting agendas, topics and coordination of monthly rep training schedules.
Qualifications Bachelor's Degree - Preferred
3 years of experience in Management/sales with a thorough knowledge of Sales and expert knowledge of Human Capital Management of Human Resource Outsourcing offerings.
1 year of experience in Leading a matrix team and/or project management.
Sales - Preferred
Management - Preferred
Business Administration - Preferred
Sales Management - Preferred
Business To Business - Preferred
Business Development - Preferred
Sales Prospecting - Preferred
Work in partnership and support each other.
We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.
Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
Our company culture reflects the diversity of our employees. We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.
Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.
We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

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