PCA/CNA Flexible Shifts

Resident Assistant at Woodland Terrace

The Resident Assistant at Woodland Terrace meets community residents' needs by helping with activities of daily living. Responsible for the delivery of quality care by encouraging independence and ensuring each resident's physical, social, cultural, and intellectual well-being.

Monitor residents' well-being in a general way and report any changes in condition to the appropriate associate/department immediately

Assist residents with simple requests as needed or find appropriate associate to assist

Learn resident preferences for opportunities to provide exemplary customer service, exceed resident expectations and enhance resident satisfaction

Provide companionship and develop strong resident relations

Respond to emergencies according to policies and procedures

Help residents with assistive devices (walkers, wheelchairs, hearing aids, etc.)

Encourage self-care of residents

Document care provided to residents consistent with documentation standards

Provide input to the Care Services Director and/or the Resident Care Coordinator/Dementia Care Coordinator to assure that resident individual service plans are current

Review 24 Hour Report and care check lists regularly

Maintain resident confidentiality and privacy

Practice standard precautions, infection control, and safe work practices

Observe and monitor residents to provide or assist with documentation regarding resident status

Cover the Customer Service desk in the Care Services lobby, if necessary

Answer telephone according to company policy and standards

Support, lead and participate in resident-centered wellness programs

Resolve resident questions according to set policies and procedures

Greet and direct family members, potential residents, prospects and other individuals to the appropriate staff contacts in the community

Assist and participate in community special events and marketing events

Assist residents in meeting their social needs through interaction with staff, family and other residents including encouraging and reminding residents of wellness programming

Assist in the general upkeep of the community common areas

Maintain upkeep of residents' rooms (e.g., Assist with resident laundry as assigned

Work as part of the team within your department and across the community

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working

Ensure regulatory compliance and report any issues or concerns immediately to supervisor

Understand and support the community sales process

Nursing assistant course recommended

First Aid certification and CPR, if required

Must meet State training requirements and/or certifications

Nursing Assistant Certification (CNA) is desirable

Microsoft Office applications, internet-based and custom applications

Ability to work a flexible schedule, including weekends and holidays as needed

A free meal per shift

Healthcare Benefits including Vision & Dental (Full-time only)

Matching 401k (Full-time only)

Rewards and Bonus Opportunities

Continuous Training and Growth Opportunities

We create a great place to live for our residents and a great place to work for our associates.