Client/Customer Support Rep

VCA Animal Hospitals

Client Service Representative (CSR)

We are seeking a dedicated and friendly Client Service Representative (CSR) to join our front desk team! Your role is essential in supporting our veterinary team by managing appointments, client communication, and administrative tasks.

Provide exceptional customer service in person, over the phone, and via email.

Educate clients on hospital services, wellness plans, and pet care.

Maintain accurate patient records and handle administrative tasks efficiently.

Work collaboratively with veterinary teams to ensure smooth hospital operations.

Previous experience in a customer service or veterinary setting preferred.

Proficiency with computer systems and scheduling software.

Passion for animals and a commitment to client education.

Schedule: Full-time position day/evening hours with rotating weekends.

Access to the people and financial resources of a large veterinary community

Opportunities to give back through strong Shelter partnerships and VCA Charities
Tuition support and sponsorships
Referral bonuses
Medical, dental & vision insurance
Life, long and short term disability insurance included
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

VCA Animal Hospitals

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Vacancy posted 4 days ago

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