Mortgage Servicing Professional

Mortgage Loan Officer
Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
At Truliant Federal Credit Union, helping members feel confident about homeownership is part of how we improve lives. As a Mortgage Loan Officer, you will guide members through one of the most important financial decisions they may make, while connecting them with mortgage solutions that fit their goals.
This is a great opportunity for someone who enjoys building relationships, developing referral networks and creating a thoughtful lending experience from first conversation through closing.
In this role, you will proactively grow residential mortgage business while serving as a trusted resource for members, referral partners and internal teams. You will balance business development with strong loan guidance, clear communication and a consistent focus on quality, service and compliance.
Build and maintain referral relationships with real estate professionals, builders, community contacts and other centers of influence.
Meet with prospective borrowers to understand their financial goals, explain mortgage options and gather the information needed for complete loan applications.
Partner closely with processors, underwriters and mortgage team members to support a smooth experience from origination to closing.
Beyond that, your work will include staying current on lending programs and regulatory requirements, participating in community efforts that promote homeownership and providing timely updates to members and business partners.
We are looking for someone who combines mortgage lending knowledge, relationship-building confidence and a genuine commitment to member service. This role is a strong fit if you are comfortable owning your pipeline, generating self-sourced business and helping people make informed financial decisions.
1+ years of residential mortgage lending experience with a focus on generating self-sourced business.
~ Established referral network that may include real estate professionals, builders and other centers of influence.

Working knowledge of first and second mortgage real estate lending, including loan origination, processing, underwriting, closing procedures and related compliance requirements.
Ability to analyze complex financial and credit information and present appropriate financing alternatives.
Strong member communication skills, including the ability to explain loan products, pricing, guidelines and next steps clearly in English, both verbally and in writing.
Comfort using Microsoft applications, database tools and laptop-based technology to access rate, credit and loan status information.
Professional interpersonal skills and the ability to collaborate effectively with members, referral partners and internal mortgage teams.
Ability to meet bonding requirements and complete assignments with minimal supervision in a general office environment.
Mortgage Loan Originator Test with a score of 75% or better within one year, or equivalent proficiency based on industry experience.

You don't need to check every box, but here's what will help you thrive in this role:

Bachelor's degree in Business, Finance or a related field.
Related experience in loan processing, financial services or a credit union environment.
A strong community presence and experience participating in business development, networking or homeownership-focused events.
A track record of creating long-term referral relationships that lead to repeat mortgage opportunities.
Purpose-driven work that helps members navigate home financing with clarity, confidence and care.
A collaborative mortgage environment where processors, underwriters and lending partners work together to support a strong member experience.
The opportunity to represent Truliant in the community and build relationships that support homeownership and long-term member trust.
A workplace culture focused on inclusion, belonging, flexibility where role-appropriate and helping teammates feel valued, empowered and rewarded.
Room to grow your professional network, deepen your lending expertise and contribute to a mission centered on improving members' lives.
As a member of the Truliant family, you will enjoy the following full time benefits:

• No-cost employee Medical, dental, vision coverage
• Paid holidays and Paid Time Off (PTO)
• Paid community involvement volunteers hours
• Paid group life Insurance
• Tuition reimbursement
• Short and long-term disability
• Teledoc (physician video conferencing)
• Onsite fitness facilities or health club reimbursement
• Employee Assistance Program (EAP)
• Medical flexible spending account
• Dependent care flexible spending account