Head of Recruiting & HR

The Doubletree by Hilton located in Spokane, Washington is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Spokane, just minutes away from Riverfront park, the downtown conference center and tons of restaurants. At Resolute Road Hospitality, we’re redefining third-party hospitality management through collaboration, innovation, and excellence. Guided by our core values - Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day - we support your success at every turn. Join us on the road ahead and help us create exceptional experiences.

Travel Perks

Optional Daily Pay

Health/Life Insurance

Dental/Vision

Employee Assistance Program

As the Human Resources Manager, you will oversee the hotel’s daily human resources operations while ensuring compliance with company policies and employment laws. You’ll support leaders in developing high-performing teams, foster a positive workplace culture, and provide outstanding service to our employees. This role is ideal for someone who enjoys building relationships, solving problems, coaching leaders, and creating an exceptional employee experience.

Lead full cycle recruitment including sourcing, interviewing, hiring, and onboarding

Serve as the primary resource for employee relations concerns and conflict resolution

Coach managers on performance management, documentation, and corrective action

Ensure compliance with federal, state, and local employment laws

Maintain employee personnel files and HRIS records

Support payroll by ensuring employee information and timekeeping practices

Facilitate new hire orientation and onboarding

Coordinate training programs, compliance training, and leadership development

Plan employee recognition, engagement, and appreciation events

Monitor turnover, retention, and other HR metrics while identifying opportunities for improvement

Assist with leave administration, workers’ compensation, unemployment claims, and accommodations

Ensure consistent application of company policies and procedures

Support safety initiatives and maintain required employment postings and documentation

Strong interpersonal and relationship building skills

Ability to handle confidential information with professionalism

Strong organizational and time management skills

Ability to prioritize multiple projects in a fast paced hospitality environment

Knowledge of employment laws and HR best practices

Experience with HRIS and payroll systems

Proficiency in Microsoft Office Suite

Passion for employee engagement and developing others

Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

3+ years of Human Resources experience, preferably within hospitality

Previous supervisory or management experience preferred