Head of Programme Management

Program CoordinatorStatus: Full-Time HourlyFLSA classification: Non-ExemptSalary: $45,000Summary of the Position: Program Coordinator plays a key leadership role in supporting the daily operations of the Philadelphia program and ensuring high-quality, compliant service delivery. Working closely with the Program Director, this position assists with program administration, staff support, participant intake and referral processes, and contract compliance activities.The Program Coordinator serves as both an operational leader and direct service team member, helping ensure program goals are met while also providing advocacy services to youth and families. This role is ideal for someone who is organized, relationship-focused, and passionate about supporting positive outcomes for young people.Assist the Program Director in overseeing daily program operationsSupport compliance with contract requirements, agency policies, and service delivery standardsCoordinate participant intake, referral, and enrollment processesMonitor documentation and program activities to support quality assurance effortsAssist with staff scheduling, communication, and operational coordinationMaintain accurate records and program dataCollaborate with youth, families, community partners, and referral sourcesProvide direct advocacy and support services to youth and families as neededServe as a positive role model and mentor in community, school, and home settingsSupport special projects, reporting requirements, and administrative functions as assignedQualifications/Requirements:Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Education, or a related field; equivalent experience may be consideredMaster's degree in a related field is preferred.Minimum one year of experience supporting program operations, supervising staff, managing budgets, or coordinating servicesExperience working with youth and families in community-based, school-based, or home-based settingsStrong organizational, communication, and problem-solving skillsAbility to manage multiple priorities in a fast-paced environmentProficiency with Microsoft Office 365 applications, including Word, Excel, Outlook, and Teams; Experience with electronic health record (EHR) or case management systems is a plus.Reliable transportation, valid driver's license, and current auto insurance requiredBilingual English/Spanish skills a plusBenefits Available:Medical/PrescriptionDentalVisionShort Term DisabilityUNUM Supplemental InsurancePaid time off.Holiday Pay403(b) Retirement Savings Plan.Employee Assistance ProgramPet InsuranceWeekly payDirect DepositYouth Advocate Programs, Inc. is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.Travel Required: Yes. Travel throughout community to homes and schools.