Head of Business Operations and Project Management

Operations Project Director
The Operations Project Director is responsible for partnering with the business line stakeholders to achieve strategic priorities of the practice. There is focus in the areas of project coordination, business analysis, process design, ongoing project tracking, and issue resolution to support the department's overall business strategy.
Dept Project Manager:
Facilitates and develops ongoing, regular updates of practice initiatives, pilot programs, and projects for the department
Develops project management tools and templates for use by practice team members and leaders, including project schedules and status reports
Manages tasks closely to ensure timely completion and alignment with practice quality standards
Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
Gathers and coordinates project-related deliverables to ensure quality and consistency of work products as well as shares project documents appropriately
Identifies, follows up, and actively manages any gaps or issues for projects in coordination with respective practice workstream leads
Leads project related meetings between key stakeholders, as needed
Creates high-quality and well written materials, guidelines, correspondence, and presentations on behalf of leadership
Documents and distributes information (e.g. meeting notes, action items, follow up items) from internal project meetings
Utilizes subject matter expertise to improve current processes and meet changing data needs as defined by regulatory changes and customer needs. Identifies, recommends, and develops significant, measurable processes to generate efficiencies, reduce operational risk, and increase levels of customer service through faster delivery and higher accuracy
Assists in the forecast process to help quantify resource needs
Provides pipeline and win/loss reports through the BDO CRM database
Supervises operations managers and other administrative personnel

Bachelor's degree, required

Seven (7) or more years of project management/office operations experience developing and managing project timelines, prioritizing and assigning projects and tasks, and assessing progress, required

Project Management (PM), preferred

Software:
Proficient in the use of Windows and Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio, required
Language:
~ Ability to act as a strategic partner to regional and local business line, practice leadership and management teams
Strong project and time management skills
We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. BDO provides assurance, tax, and advisory services to clients across the U.No matter your role, you'll be part of a team helping clients navigate complexity and move forward with clarity.
We are proud to be an ESOP company, offering participants a stake in the firm's success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we're building together.
Equal Opportunity Employer, including disability/vets Click here to find out more!
Job Schedule Full time