ADMINISTRATIVE ASSISTANCE-REMOTE POSITION

Administrative Assistant I/IISection: Bureau of Consumer Protection/Public Protection DivisionLocation: HarrisburgTelework: This position will report to the headquartered location a minimum of 2 days per week. You may have the opportunity to telework the remainder of the week, if desired and based on business need.Position Type: Full-time, Non-civil service, UnionWork Hours: 8:30 – 5:00Salary Range: Administrative Assistant I: Starting salary of $46,827Administrative Assistant II: Starting salary of $53,008Basic FunctionThis position is responsible for performing a variety of administrative staff assignments for the Bureau of Consumer Protection with respect to registrations of individuals and businesses in certain industries to conduct business. Assignments are carried out under the supervision of an Administrative Assistant Manager and the Assistant Director for Investigations and Mediation and work is reviewed through conferences, reports, and evaluation of results.Examples Of DutiesReviews and processes registration applications for home contractors, health clubs, and telemarketersReviews and analyzes registration information for inconsistencies and compliance with lawsInputs registration information into appropriate databasesMonitors registrations throughout course of application process and provides follow-up, as needed, by mail, phone, or emailMaintains hard copy files of incoming registration applicationsProcesses audits of home contractor registrationsMonitors the Bureau's Registration Unit email accounts and responds to inquiriesProvides assistance with hotline phone coverage, as neededAssists walk-in consumers with registration inquiriesProcesses right-to-know requests relating to registrationsPerforms related work as requiredMinimum Experience and TrainingAdministrative Assistant I:Such training as may have been gained through graduation from a four year college or university ORAny equivalent combination of work experience and/or trainingAdministrative Assistant II:One year of experience as a staff assistant to an administrative officer or as a technician in a staff service of a large organization and such training as may have been gained through graduation from a four year college or university ORAny equivalent combination of work experience and/or trainingPreferred Knowledge, Skills, and AbilitiesExcellent written and oral communication skillsHighly organizedDetail-orientedAbility to prioritize and manage workloadAbility to work efficiently through both team-based and independent approachesBenefitsHealth Benefits This position qualifies you for the Commonwealth's benefits package which includes medical, prescription, dental, and vision coverage. Medical coverage is available on your first day of employment! Prescription is also available on your first day, for an additional cost for the first 90 days of employment. Dental and vision are available after 90 days of employment as well. Flexible Spending Accounts (FSA) are available to all employees, regardless of enrollment in our benefits. Paid Time Off OAG employees receive 12 paid holidays each calendar year, along with earning paid vacation time and sick leave each pay period. Retirement For new employees, the State Employees' Retirement System offers various options for enrollment into our retirement plans. You will receive specific information on these options shortly after you begin employment.