TEMP- Health Plan Nurse Coordinator

Registered Nurse
Hourly Wage Estimate: $31.44 - $47.17 / hour Learn more about the benefits offered for this job.
Technology and tools that streamline patient monitoring and communication to help you work more efficiently. As a Registered Nurse at HCA Healthcare, you'll have all the staffing support, technology and resources you need to deliver safe, high-quality care—so you can focus on what you do best.
Performs all transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information
Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, post-acute centers, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer
Facilitates patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow up to all participants of the transfer
Serves an example of appropriate staff behavior when on or off calls
Patient placement functions will ensure timely bed placement, appropriate bed assignment, and provide accurate patient information to assist with the development of an initial plan of care
Ensures accurate and concurrent data collection and maintenance in both patient record and center workflow systems
Proficient in navigating and documenting in all technology platforms and other call and office-oriented systems as needed.
Demonstrates the ability to process patient acuity utilizing critical thinking skills, clinical decision making, and acquired knowledge to assist in assessing situations and facilitate patient flow through the continuum of care
Demonstrates the ability to triage and prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians, nurses, and hospital administrators
Demonstrates knowledge of human growth and development, assessment, range of treatment, and care of patients of all ages and clinical service need
Serves as a consultant and mediator for physicians (and their offices), NP's, PA's, nurses, and ancillary staff. Communicates professionally with referring facilities and physicians and receiving physicians and facilities regarding all patient transfers, potential bed placements, and assists with coordinating patient movement from one facility to another
Uses problem-solving skills to determine the course of action to generate the best patient clinical outcome, the physicians' preferences, and the transferring and receiving hospitals. Critical thinking skills will be utilized to insure every patient transfer promotes the well-being and safety of the patient
Participates in daily bed management meetings when working in the CPP function of the transfer center (possibly virtual) and effectively communicates resources and issues to appropriate area of each facility
Demonstrates knowledge of regulatory requirements such as EMTALA, HCA Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives
Adheres to established policy and procedure and standards of care; Recommends process change if needed to create a more efficient customer centered process
Utilizes other team members and their experience and background when applicable to ensure best plan of care for the patient
Knowledge of the principles and practices of hospital and clinical operations and patient care practices
Proficient in Microsoft Office applications, Internet searches, and relevant databases
Graduate of an accredited nursing program required; Bachelor's degree in Nursing preferred

Minimum of 3 years' related clinical experience in an acute care setting (ED or Critical Care preferred)

RN License in the states where the HCA facilities for that Division are located – multi-state license required if Transfer Center covers more than a single state (may be obtained upon hire)

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing's future."
Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC
Senior Vice President and Chief Nurse Executive
HCA Healthcare
If growth and continued learning is important to you, we encourage you to apply for our RN Coordinator opening. Our team will promptly review your application.