Restaurant Host Greeter - Hotel

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

The Restaurant Host/Hostess is responsible for creating a positive first and last impression for guests by providing a warm welcome, managing seating arrangements, and ensuring smooth restaurant flow. This role serves as the primary point of contact for guests and plays a key role in delivering exceptional hospitality and guest satisfaction.

Manage reservations, waitlists, and walk-in guests efficiently

Respond to guest inquiries regarding restaurant services, menu offerings, and hotel amenities when applicable

Monitor dining room activity and table availability

Communicate effectively with servers, managers, and kitchen staff regarding guest flow and special requests

Accommodate guest preferences whenever possible while maintaining balanced server sections

Maintain cleanliness and organization of the host stand, lobby, and entrance areas.

Answer restaurant phone calls and assist guests with reservations and inquiries.

Assist with menu presentation and promotional materials

Support restaurant staff with light administrative or service tasks as needed

Follow all company policies, safety procedures, and service standards

High school diploma or equivalent preferred

Basic computer skills and experience with reservation or POS systems preferred

Ability to work flexible schedules, including evenings, weekends, and holidays

Ability to move throughout the restaurant frequently

Ability to work in a fast-paced hospitality environment

OS&E Coordinator New Hotel Opening Position Summary

The OS&E Coordinator is responsible for planning, purchasing, tracking, receiving, storing, and distributing all Operating Supplies & Equipment (OS&E) required for the successful opening of the hotel. This role works closely with the project team, ownership, procurement, contractors, designers, and hotel department leaders to ensure all operational supplies, furniture, fixtures, equipment, and office materials are installed, organized, and ready for opening day.

Coordinate all OS&E procurement activities from project initiation through hotel opening.

Develop and maintain OS&E budgets, inventories, procurement schedules, and tracking reports.

Coordinate receiving, warehousing, inventory control, and distribution of all OS&E items.

Assist with the delivery, assembly, placement, and installation of furniture, fixtures, and operational equipment throughout the hotel.

Support the setup and organization of guest rooms, public spaces, back-of-house areas, offices, and operational departments.

Assist department leaders with setting up offices, including furniture placement, office supplies, filing systems, and operational materials.

Coordinate the movement and relocation of furniture, equipment, and supplies as operational needs change during the pre-opening phase.

Work alongside contractors, vendors, and hotel staff to ensure departments are fully equipped and operational according to the opening schedule.

Conduct quality inspections of delivered goods and report damaged, missing, or incorrect items.

Maintain accurate inventory records, asset documentation, and storage organization.

Assist with room and departmental installations, mock operations, and opening readiness activities.

Support hotel leadership with special projects and operational tasks necessary to achieve a successful opening.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.