Head of Investor Services

At HedgeServ, we’re redefining what’s possible in fund administration. than $700 billion in assets under administration, we partner with the world’s

most forward-thinking investment managers - across private equity, private

credit, endowments, hedge funds and more - to deliver seamless, tech-enabled

solutions that drive performance. Our proprietary platform, enhanced by machine

unmatched control over their operations. award-winning service through our team-based approach -- led by a deeply

Our solutions span the full investment

lifecycle, including fund accounting, middle office, risk, compliance, tax, and

investor services. a robust career development framework, clear career trajectories with structured

learning paths, training, and progression plans. development and in our collaborative culture, creating space for talent to grow.

Our corporate values - Relationships, Support, Innovation, and Expertise -

supports employees through a variety of offerings, including remote and hybrid

working arrangements, and fully paid comprehensive health and well-being

Overall Administrator, along with #1 rankings for providing alternative asset

services in Accounting, Technology, Client Service, Investor Services,

Alternative Fund Expertise, Reporting, and Regulatory Expertise. An Investor Services Manager will be required to

execute the following tasks in the Investor Services Department. the supervision and guidance of a supervisor and manger. Every Investor Services

team members will receive the requisite Induction Training in addition to both

compulsory training (AML/KYC) and optional training. training is provided by the supervisor and manager within the team. Managing a

of investor services to the clients assigned to that team. responsible for processing investor transactions in client funds, including

investor due diligence to satisfy applicable AML/KYC requirements Preparation,

review and distribution of all investor reporting, including monthly account

statements, transaction confirmations and performance reports. bank accounts on a daily basis, and processing applicable money movements from

such accounts as authorised by the client. Managing external client

accurate and timely and consistent with applicable service level agreements

document review and bank account opening. Responding to ad hoc client and investor queries

Qualifications: Accounting, Finance, Legal or Business Degree. problem-solving skills Ability to work effectively both within a team structure

Strong inter-personal skills Good initiative tempered with

We're committed to rewarding performance with competitive

We work in partnership with each other

We develop long-term relationships through investment and commitment to

We communicate in personal, inviting, and authentic

leverage our global reach for positive local impacts. health and well-being. We are empathetic and committed to diversity and

inclusion. We embrace corporate social responsibility and our ability to impact

applications. productive and agile environment which allows us to anticipate our clients’

continuous training and professional development.