Head of Programme Management

Chandler Industries is a premier contract manufacturer specializing in precision machining, EDM, sheet metal fabrication, and a range of value-added services. We excel in providing exceptional value through responsive customer service, technical expertise, and innovative lean manufacturing practices. Our commitment to delivering world-class quality and on-time performance has made us a trusted partner for our customers. The Program Manager is responsible for the end-to-end management of assigned customer programs from contract award through delivery and closeout. This role serves as the primary customer interface and internal cross‑functional coordinator, ensuring programs are executed on schedule, within budget, and in full conformance with customer technical and quality requirements. The Program Manager supports a portfolio of accounts across the aerospace, defense, medical, and space sectors.

Manage all assigned programs from kickoff through delivery, ensuring milestones, deliverables, and contractual obligations are met

Develop and maintain program schedules, work breakdown structures, and action item logs

Monitor program performance against cost, schedule, and quality baselines; Coordinate with production, engineering, quality, supply chain, and finance to ensure alignment across all program activities

Lead program kickoff meetings, customer reviews, and internal status meetings

Customer Relationship Management

Serve as the primary point of contact for assigned customers

Respond to customer inquiries, RFQs, and change requests in a timely and professional manner

Proactively communicate program status, risks, and recovery plans to customers

Support customer audits, source inspections, and facility visits

Risk and Change Management

Identify and document program risks; Manage engineering change orders (ECOs) and contract modifications, ensuring proper documentation and customer approval

Escalate issues to Sr, Program Manager and leadership with recommended solutions

Financial Management

Quality and Compliance

Ensure all deliverables meet applicable specifications, standards, and regulatory requirements including AS9100, ISO 13485, ITAR, and DFARS as applicable

Support first article inspection (FAI) coordination and customer acceptance activities

Minimum requirements in terms of educational background, work experience, licenses/certifications or other knowledge, skills, and abilities.

Bachelor's degree in Engineering, Business, Manufacturing, or a related field; or equivalent work experience.

3–5 years of program or project management experience in a precision manufacturing environment.

Working knowledge of CNC machining processes, materials, and manufacturing workflows.

Familiarity with aerospace, defense, medical, or space industry requirements and quality standards (AS9100, ISO 13485, NADCAP)

Proficiency in Microsoft Office Suite

Strong organizational and project management skills.

Proficient reading, writing, oral communication, and comprehension in English language.

Attention to data, detail, and thoroughness in completing work tasks.

Strong interpersonal skills and demonstrated ability to work effectively within the organization and collaborate with internal and external customers to determine requirements and eliminate any barriers that may affect the quality and delivery of product.

This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). Citizen, U.Permanent Resident, Political Asylee, or Refugee.

Knowledge of FAR/DFARS contract requirements

Experience working in contract manufacturing or job shop business environment.

Experience working in the Aerospace, Medical or other highly regulated industry.

Proficiency with ERP software, scheduling systems, general capacity planning desired.

PMI Project Management Professional certification and / or Lean/Sigma certification highly desirable.

These may include skills, relevant experience, education, internal equity, business needs, and local market conditions. This includes medical, dental, and vision coverage; life insurance; short- and long‑term disability; In addition, eligible employees receive paid holidays and paid time off.

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