Head of Programme Management

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Homeward Bound Admin, Novato, CA, US 1 Attachments

Help Build the Workplace Behind the Mission

Homeward Bound helps unsheltered individuals and families in Marin County transform their lives through housing, training, and supportive services.

Homeward Bound is Marin County’s primary provider of shelter and housing for individuals and families experiencing homelessness. We offer emergency shelter, short- and long-term supportive housing, job training and placement, and wraparound services. Our mission is Opening Doors to Safety, Dignity, Hope, and Independence .

We’re looking for a Program Manager - Sweeney Place to join our housing team and support residents as they build stability and self-sufficiency. In this role, you will provide supportive services necessary to help participants obtain and maintain housing stability in our housing programs. You will help residents maintain their housing, navigate challenges, and move toward greater independence.

Provide housing-focused case management to individuals and groups.

Coordinate housing support services, CalAIM (ECM and Community Supports), referrals, and service eligibility.

Develop and monitor individualized housing and care plans that integrate housing, medical, behavioral health, and supportive services.

Oversee housing referral, interview, placement, move-in, and housing retention processes.

Complete accurate and timely documentation, maintain client records in HMIS and Salesforce, and ensure compliance with CalAIM, HIPAA, agency, and funder requirements.

Monitor participant progress, address barriers to housing stability, provide crisis intervention, and coordinate appropriate community resources and referrals.

Support basic property management activities, including maintenance coordination, tenancy issues, voucher processing, and site monitoring.

Supervise and support assigned staff, including training, coaching, and performance oversight.

Participate in supervision, meetings, trainings, quality improvement activities, and perform other duties as assigned.

Bachelor's degree in social work, psychology, human services, or a related field, or three (3) years of experience in housing, residential, or human services.

Experience working with individuals experiencing homelessness or other underserved populations preferred.

Knowledge of Housing First, harm reduction, trauma-informed care, mental health, substance use, and community resources.

Familiarity with public benefits systems (SSI, SSDI, SDI) and housing programs.

Experience with HMIS, Salesforce, or similar databases, and proficiency with Microsoft Office and cloud-based applications.

Strong communication, organization, documentation, and case management skills.

Commitment to equity, inclusion, confidentiality, and professional standards.

Committed to supporting housing stability and ending homelessness.We believe supporting our team is essential to supporting our community.

100% employer-paid medical, dental, and vision insurance

403(b) retirement plan with discretionary employer match

Employee Assistance Program

Complimentary lunch at our administrative site