Head of Product & Project Management

Product Delivery Manager - Digital Payments & Commercial Cards

24-month Contract (W2), Weekly Pay (40 hours/week)

In addition, this role provides project management leadership for the Digital Wallet and Virtual Card Program (VCP) initiatives.

The ideal candidate is a highly organized project and release management professional with strong Commercial Card industry experience. This individual will lead multiple strategic initiatives, coordinate cross-functional teams, oversee technology and product releases, manage risks and dependencies, and serve as a trusted partner between Product, Technology, Operations, and external partners such as Visa and MasterCard. Strong communication, stakeholder management, and execution skills are essential for success in this role.

Product Discovery (Intake, Customer Insight)

Product Delivery (Planning, Prioritization, Delivery, Release)

Ensure all defined JIRA standardization, requirement templates, and JIRA fields and labeling are implemented and followed within the teams for consistency.

Create and manage a release plan

Coordinate cross-functional activities, and cross-product areas, that advance the work owned by the Product Area, helping teams stay focused on delivering committed outcomes.

Facilitates scrum of scrum with product, scrum and DDI leads to gather execution updates, blockers and dependencies.

Track and manage intra and inter-product area dependencies, track and manage impediments to features/stories, coordinate testing approaches, and ensure necessary conversations between engineers across different teams are occurring,

Manage all internal communication and or common groups (AD Groups, Distribution Lists, etc), ensure adherence to JIRA hygiene standards

Fully understands outlined structure for Planning & Prioritization, prepares product teams for key activities and facilitates required forums with the right teams and stakeholders.

Act as the ECM and GPL Policy/Procedure SME while ensuring team compliance

Support team sustainability and maturity, fostering trusted relationships across product area roles and helping teams evolve toward high performance and autonomy.

Drive agile best practices and coordinates with other delivery coordinators to scale these practices across product areas.

Identify gaps in agile practices and create effective training programs for iterative education and refreshers within teams

Work with scrum masters to prepare accurate and detailed agile metrics and report discrepancies to delivery, tech and product leaders.

Understanding of commercial credit card products, virtual cards, expense management solutions, and payment ecosystems.

Familiarity with issuer, network (Visa/Mastercard), and client-facing processes.

Ability to manage multiple concurrent initiatives and dependencies.

Experience creating and maintaining detailed project plans, milestones, risks, and issue logs.

Proven ability to drive projects from initiation through implementation.

Release Management

Ability to oversee quarterly or recurring release cycles, testing activities, readiness reviews, and stakeholder communications.

Strong ability to influence and collaborate across product, technology, operations, risk, compliance, and vendor partners.

Business Analysis & Requirements Management

Experience documenting business requirements, user stories, process flows, and operational impacts.

Ability to identify, assess, and mitigate project risks.

Experience managing escalations and driving timely resolution of issues.

Preferred / Bonus Skills

Experience with Commercial Cards, Virtual Card Programs, Digital Wallets, or Expense Management platforms (e.g., Familiarity with Visa commercial payment products and release processes.

Experience working within a large financial institution and navigating governance requirements.

Knowledge of Agile delivery methodologies, Jira, Azure DevOps, or similar project tracking tools.

Experience supporting product implementations, client onboarding, or product launches.

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