Associate Client Service Rep

Are you passionate about delivering exceptional service? We’re hiring a Client Service Representative for our Small Busines s Call Center team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Research, analyze, review, and process legal documents

Fulfill requests and answer questions for internal and external customers via phone or electronically

Provide excellent client service to both internal and external clients

Manage client portfolios and organize workflow to meet clients’ time frames and demands

Data entry of client information, electronic filing, and retrieval of documents

Navigate between multiple databases quickly and accurately

Recommend process improvements where applicable

Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services

At least 3 years of experience working in a customer service or administrative capacity

Strong computer skills and proficiency in MS Office, Word, and Excel

Time on-site or time zone may be necessary based on business need.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. That’s why we are the leading provider of business administration and compliance solutions.

Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.

CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.

As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Job Category Client Services

Job Schedule Full time

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