IT SysAdmin

Systems Administrator (SA)
Job Summary
The Systems Administrator (SA) is responsible for providing advanced support for desktop, server, and network infrastructure. The SA is also responsible for configuration and maintenance of a variety of systems, environments, clients, and end‑users. The SA serves as the first escalation point for Support Technicians to resolve complex issues and may execute responsibilities from the service desk or the field.

Job Responsibilities

Initial contact for inbound phone and chat support request.

Provide support and maintenance of servers, network devices, and associated hardware and software systems for clients.

Act as the first line of escalation for Support Technicians.

Provide onsite support for Managed Services clients.

Act as a secondary Client Relationship Manager; evaluate system performance and recommend improvements to enhance efficiency.

Provide intermediate technical support and guidance to end‑users and assist in resolving technical issues.

Document system configurations, procedures, and troubleshooting steps.

Job Qualifications

Education/Certification Requirements: Associate degree in computer science or similar field -OR- 2 years of IT experience preferred.

Network+ Certification or Azure Administrator Associate AZ-104 or equivalent on the job.

Strong infrastructure and troubleshooting skills.

Valid driver’s license.

Benefits

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 weeks of Paid Time Off (PTO)

Birthday PTO

Paid Holidays

Paid Time Off for Volunteering

Short‑Term and Long‑Term Disability Insurance

Life Insurance

Supplemental Insurance

Employee Assistance Program

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.

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