Head of Operations Management (m/w/d)

Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions

Resourcefully and economically organize completion of day-to-day picking and loading

Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory. Research errors and implement corrective actions

Develop plans and programs for process improvement

Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs)

Perform adjustments as necessary during shift to operate within specifications

Prepare work schedules to include, but not limited to: work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences

Ensure building is secure during scheduled hours

Assign daily workload to Warehouse Personnel

Supervise the basic fundamentals of warehouse safety and good housekeeping

Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary

Address employee issues effectively and efficiently without preferences or judgment

Compile daily productivity and reliability statistics for management

Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives

Conduct employee performance reviews

Complete daily sanitation schedule and process end-shift paperwork

Consistently inform Operations Manager of Commercial Operations of potential problems and changes

Act as backup in the absence of Operations Manager of Commercial Operations

Perform special projects as assigned by Operations Manager of Commercial Operations

Other duties as assigned

Qualifications and Job Specifications

Bachelor’s degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience

A minimum of 3 years supervisory experience is required

Experience with Pharmaceutical warehousing preferred

Familiar with temperature controlled warehousing

Familiar with FDA and cGMP requirements

Demonstration of the following:

Effective time management skills

Impeccable verbal and written communication skills

Ability to conduct appropriate research as needed

Attention to detail and organization

Critical thinking

Interest to work in a fast-paced environment

Technical Expertise

Navigate through ERP system – Tecsys Elite, MQ1

Experience with warehouse or supply chain environments and transportation

Ability to conduct/track graphical and data-driven analytics related to Client performance

Ability to maintain and track budget/spending trends

Advanced public speaking and presentation skills

Excellent verbal and written communication skills

Clear and Professional diction in English

Additional Employment Requirements

Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen)

Must have a valid driver’s license.

Physical/Mental/Visual Demands

Work is light to medium in nature with frequent walking to perform assigned tasks.

Occasional lifting of 50 - 75 lbs. is required.

Must be able to communicate clearly with shippers and employees.

Must be able to read at a distance, close to the eyes and at arm’s length, with or without correction.

Working Conditions

Activities occur both inside (protected from weather conditions but not temperature changes) and outside

Employee is subjected to extreme cold while supervising in the freezer

Hazardous conditions may exist, such as proximity to moving mechanical part, electrical current and working in high places

Equipment Operated

Equipment: Desktop, fax machine, copier, desk phone, forklift and pallet jack

LifeScience Logistics is an equal opportunity employer. Candidates will not be hired based on their race, sex, color, religion or national origin. Reasonable accommodations are available for individuals with disabilities. We proudly support the employment of veterans and welcome applications from protected veterans and all qualified applicants.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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