IT SysAdmin

For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career‑building company, a place for big ideas, new challenges, and groundbreaking innovation. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. The Kubernetes Systems Administrator - L3 is responsible for assisting with infrastructure design, service maintenance and upgrades, implementation and maintenance of supportive tooling and automation, and incident troubleshooting and resolution. The incumbent will work closely within the IT Operations team to continually build, enhance, and maintain our highly available on‑prem Kubernetes infrastructure.

Provide ongoing operational support and work closely with team members on issue resolution

Manage and administer incident, problem, and service request queues

Evaluate and determine opportunities for automation and implementation

5+ years of experience as a Systems Administrator preferably within a software development environment

experience with other containerization technology is an asset

Solid understanding of both general and Kubernetes networking/firewall concepts and their role with regards to Kubernetes infrastructure and application delivery

Experience with complex IT infrastructure architecture planning, design, and implementation

Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle

Previous experience working in an environment with formally structured IT Operational processes: work request ticket management, incident management, change management, and problem management

Proficiency in scripting languages such as Python, Ruby, Perl, and/or Bash

Ability to multitask and manage numerous projects

Experience running and supporting a global 24x7 internet based service or product is considered an asset

Service management certifications such as ITIL is considered an asset

The package includes an extended health benefits program, virtual healthcare and a wellness allowance, paid sick days, a maternity/parental enhancement program, bonus, and an RRSP contribution matching program.

For Vancouver‑based employees, a subsidized meal program is available courtesy of our in‑house culinary team.

105,000 — $135,000 CAD

It’s an environment that breeds creativity, rewards perseverance, and offers mentorship, coaching, and support to help you reach your career goals. Global Relay is an equal‑opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

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