Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 1979 and began my career as a State Farm agent straight out of college. I attended USC, and over the years I’ve built a small, close-knit team of three centered around strong relationships, reliability, and excellent customer service. Our agency has always been family-oriented, and that mindset carries into how we treat both our team and our customers.

For our team, we offer a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. Team members receive two weeks of paid vacation along with paid holidays, allowing time to recharge while maintaining consistency and stability at work.

Our office culture is positive, energetic, and supportive. We believe in doing the job well while also enjoying the process along the way. We’re looking for dependable team members with strong customer service skills who bring good energy, take pride in their work, and want to be part of a team that values balance, longevity, and mutual respect.

ROLE DESCRIPTION:
As a State Farm Team Member for our agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.