Manager, Owner & Franchise Business Intelligence

Job Description

JOB SUMMARY

The Manager - Owner & Franchise BI (mDash) will have overall accountability for leading and executing the access provisioning infrastructure for the in-scope business, including but not limited to the mDASH Project, data management, refresh, trouble-shooting, data coding and report building, leveraging business intelligence solutions software.

This resource will assume an instrumental role in refining business Intelligence solutions and functionality to meet stakeholder needs in driving improved financial performance.


In addition, the Manager will act as a strategic partner to the Director, supporting day-to-day product management, stakeholder engagement, and execution of the product roadmap. The role will help bridge strategy and execution, ensuring priorities are effectively translated into delivery.

Qualifications

• Extensive hands-on knowledge of identity and access management best practices, procedures, and software solutions
• Proficient in Saviynt architecture, Active Directory, Oasis and Microsoft Tools
• Working knowledge of Marriott IT systems is required
• 5+ years of relevant IT experience.
• Strong communications (verbal and written), organization and presentation skills.
• Knowledge of operating procedures, controls and governances.
• Ability to leverage resources in the accomplishment of objectives
• Exceptional organizational skills. Effective in prioritizing work and following through on commitments. Project management skills
• Excellent interpersonal skills. Ability to work with and communicate effectively with all levels of management
• Effective decision-making skills; can choose a prompt course of action amongst options involving uncertainty or risk.
• Strong problem-solving skills; encourages innovative solutions when appropriate.
• Ability to develop and maintain effective relationships with both internal and external customers. Collaborative approach with market teams and business partners.
• Effective change management skills to influence stakeholders.
• Actively pursues learning and self-development to enhance personal and professional growth, shares knowledge and expertise with others.
• High degree of initiative and ability to work effectively in teams or independently.
• Experience rolling out change initiatives within the organization in an effective and efficient way to maximize results preferred.
• Strong business performance management skills - able to deploy and manage (use data to systemically monitor the progress of work against schedules, budgets, and quality standards) resources, to achieve/exceed objectives in a dynamic operating environment.
• Strong understanding of BI tools, data structures, and reporting platforms
• Hands-on experience with Power BI (data modeling, report development, and performance optimization)

Key Responsibilities

• Manage and maintain the provisioning infrastructure for the mDASH project.
• Responsible to trouble shoot access issues to the mDASH tool for internal and external users.
• Design, request modification and enable enhancements for Identity Shoppe forms related to business intelligence tools and resources
• Execution of business intelligence reporting processes i.e., monthly refresh and validation.
• Perform testing of BI platform and integrated systems for sustainability and enhancements.
• Execute routine system maintenance standards to ensure business continuity in reporting and analytics
• Serve as steward of BI request forms and validate access in the BI Platform ensuring role level security structure is in place.
• Support other system updates or maintenance as required by business.
• Research Saviynt issues and work with IT partners for resolutions
• Perform other duties, as needed.
• Partner with Director to translate strategy into execution plans
• Monitor product adoption, usage, and feedback
• Coordinate delivery across onshore/offshore teams within pod model
• Support stakeholder communication and executive updates
• Drive process improvements and scalability of BI solutions

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About Us

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.


Washington Applicants Only : Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.