Service Advisor

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Office/Clerical Baltimore, MD, US Johnson & Towers Johnson & Towers, a subsidiary of Indel Power Group, has an opening for a Customer Service Representative at our location in Middle River, Maryland. This individual will be organized with the ability to multi-task and possess good customer and communication skills. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement. Key Responsibilities Provide administrative assistance to support the service team Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing Promptly address and resolve customer concerns and service follow-up issues Maintain open communication with technicians, management team and customers regarding job status Why Indel Power Group Competitive compensation package, DOE Monthly performance incentives Rewarding work environment Opportunities for relocation & advancement Long established, family-owned business Health savings account Short-term/long-term disability and employee life insurance 401k, with matching Employee Assistance Program (EAP) Employee Referral Program On the job paid training Company events and employee recognition programs Indel Power Group is a drug-free workplace. All offers of employment are contingent upon passing a pre-employment drug screen and background check. Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #J-18808-Ljbffr