Dental Office Manager (10982)
$38 - $45 per hourUDC Services, LLC
Dental Office Manager Location: New York City - Future Acquisitions
Compensation: 38-$45 +/hour
- based on experience
We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics . If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.
This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team.
Why You'll Love This Role- Patient-centered schedule around our local community: Hours designed to meet patient needs/
- A supportive team environment that values growth, integrity, and efficiency.
- The chance to truly own the numbers that drive our success.
- We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatment plan acceptance and new patients.
- Lead the front office team to deliver a seamless, warm, and professional patient experience.
- Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps.
- Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them.
- Partner with clinical staff to ensure optimal patient flow and care quality.
- Proactively re-engage past-due patients and activate pending treatment plans.
This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you.
Requirements
What We're Looking For- Previous dental office management experience with a proven track record of meeting performance goals.
- Strong leadership skills with the ability to motivate and hold your team accountable.
- Excellent communication, organization, and problem-solving abilities.
- Tech-savvy with practice management software (knowledge of CareStack a plus).
- A patient-first mindset paired with a business-oriented approach.
Benefits
- Full benefits package (for 30+ hours/week):
- Medical, Dental, Vision
- 401(k) with 4% match
- Paid Time Off & 7 paid holidays
- Employee Assistance Program: Free confidential counseling and support
- Voluntary benefits: Pet insurance, identity theft protection, and more
- All PPE provided - safe and compliant workplace
- Continuing education opportunities
Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.
Employment Type: Full Time
Salary: $85,000 - $95,000 Annual
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