Customer Solutions Representative / Customer Service

Job Description

Job Description

Customer Solutions Representative / Customer Service — Spanish Bilingual Preferred

Hurst, TX 76053 | Onsite | $21.00/hour
Full-time | Monday–Friday | 8:00 a.m.–5:00 p.m.

Turn your customer service skills into meaningful career support.

MMC Group is seeking three Customer Solutions Representatives to assist job seekers at a workforce career center in Hurst. You’ll help customers navigate employment services, prepare for interviews, and connect with opportunities and resources that support their career goals.

We’re looking for approachable, organized people who enjoy helping others and can handle a busy customer-facing environment with patience and professionalism.

Your Day-to-Day Responsibilities

• Meet with customers in person, by phone, or virtually to discuss employment goals.
• Connect job seekers with suitable openings and employment resources.
• Assist with resumes, applications, interview skills, and professional presentation.
• Explain available educational opportunities and community services.
• Resolve customer concerns and guide individuals through next steps.
• Follow up with customers to support engagement and career center goals.
• Work closely with team members and community partners.

Qualifications

• High school diploma or GED required.
• Valid driver’s license, proof of insurance, and a good driving record.
• Strong communication and customer service skills.
• Patience, empathy, and sound problem-solving abilities.
• Strong organization, attention to detail, and multitasking skills.
• Comfortable using computers, word processing, and spreadsheets.
• Willingness to learn multiple systems and service offerings.
• Six months of relevant experience preferred.
• Experience or knowledge in workforce development, employment services, or career counseling is helpful.
• English/Spanish bilingual skills strongly preferred, but not required.

Position Details

• Starting pay of $21.00 per hour.
• Full-time weekday schedule.
• Onsite office environment in Hurst.
• Occasional driving, travel, and schedule flexibility may be needed.
• Duties may include occasional lifting of up to 10 pounds. Reasonable accommodations may be made to support essential job functions.

Ready to help others move forward in their careers? Apply today with your resume.

\nCompany Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Company Description

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.