Guest Services Associate - PD (varied shift) MMC
$20.83 per hourAtlantic Health
Per Diem Guest Services Associates
Atlantic Health Morristown Medical Center is seeking Per Diem Guest Services Associates working varied shifts between the hours of 8:00AM - 10:00PM; may require a minimum of three days per week including every other weekend. Starting rate: $20.83/hr.
Essential Function/Responsibilities:
- Courteously greets everyone requesting to enter the facility, acts as the first point of contact and creates first impression on the visitors.
- Collects required identification and follows screening protocols.
- Documents according to CDC Guidelines.
- Provides direction, guidance, and information pertaining to the facility.
- Handles and routes all incoming phone calls/mails.
- Supports other administrative staff with support overflow work, including word processing, data entry and internet research tasks.
- Must be able to manage multiple inquiries in a calm and professional manner.
- Able to multitask and be flexible with facilitating inquiries for patients, visitors, and family members.
- Performs other related duties as assigned.
Qualifications/Requirements:
- HS Diploma or GED equivalent required.
- To provide a safe environment to our patients, we require that all candidates must be able to read, write and speak English.
- Candidate must possess strong communication, interpersonal and de-escalation skills.
- Must be able to stand for extended periods and remain attentive to visitor needs. (Frequent walking, standing).
- Must be able to lift, push, pull up to 50lbs including but not limited to pushing wheelchairs.
- Excellent problem-solving and multitasking abilities a must.
Relevant Experience:
- 0-3 years of Customer Service experience preferred.
- Retail experienced preferred.
- Bilingual preferred.
$20.83 per hour
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