Food & Beverage Event Sales Manager

Responsibilities Working knowledge of restaurant business, menu planning, food and entertainment trends, and basic room set‑ups and capacities. Strong passion for culinary excellence, wine knowledge, and service. Determine, develop, and execute action plans for existing and new target accounts to exceed sales revenue expectations. Develop and maintain relationships with customers, community organizations, and professional associations to maintain visibility and market share. Continually target and prospect new business through individual creativity and innovation. Create and implement sales strategies to maximize hotel profits while maintaining customer satisfaction. Analyze competition, market trends, and customer needs to assess productivity against established goals. Strategically evaluate revenue potential of clients relative to hotel goals to ensure profitability. Develop a sales strategy using historical, current, and future hotel/market trends. Communicate and enforce contractual agreements for meeting space, food & beverage, and special concessions. Review all client bills for accuracy and timeliness to maximize return business. Assist in design and implementation of custom menus. Maintain documentation of events, changes, and special requests with updated Banquet Event Orders, group resumes, and rooming lists. Provide accurate information to all departments. Communicate event details to operations staff: food & beverage needs, audiovisual requirements, function room set‑up, billing, recreation, activities, décor, etc. Organize site visits, pre‑planning visits, pre‑con and post‑con meetings. Effectively upsell products and services during the pre‑event planning phase to maximize profitability. Proven ability to take on and successfully complete projects, meet deadlines, and deliver quality results. Qualifications Minimum of 3 years of similar work experience. Passion for food & beverage. Post‑secondary diploma or degree (a plus). Advanced knowledge of food & beverage operations. Strong leader with a proven track record in guest and team member engagement and financial performance. Excellent verbal and written communication skills. Flexibility and willingness to meet the demands of a 24‑hour operation. Benefits Designed by Nature work environment. Health & Wellness – Competitive Medical, Dental & Vision, Employee Assistance Program. Retirement Planning. Paid Personal Days. Career advancement opportunities worldwide. SH University – professional development and certifications through an exclusive online learning platform. Team Member Recognition program – earn rewards and pay it forward. Equal Opportunity Employer Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. #J-18808-Ljbffr 1 Hotel Austin, L.L.C.