Human Resources Generalist

Responsible for administering HR programs, providing analysis and consultation throughout the Human Resources and Risk Management Department, managing front desk services, providing timely and exceptional customer service to all City employees and visitors, and supporting the management of talent acquisition, compensation, training & development, labor relations, employee relations, risk management and employee benefits. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. ESSENTIAL JOB FUNCTIONS Provides day-to-day support for all HR functions, such as, talent acquisition, training and development, compensation, and employee relations. Provides direction to employees and visitors with questions regarding recruitment, benefits, policies and procedures, training, compensation, etc. Interacts and communicates with a number of individuals and groups in the performance of daily and special activities, including City employees, residents, mayor, city commission members, department directors, vendors, etc. Investigates, assesses, and analyzes situations to resolve disputes, problems and issues of a complex, sensitive or confidential nature Maintains accurate employee information utilizing HRIS system; prepares reports and metrics as requested. Maintains employee records (such as I-9's, personnel records, medical records, employment verifications, etc.) both electronically and physically. Prepares comprehensive reports and makes presentations to department leaders as necessary Performs special projects as assigned by the Human Resources and Risk Management Director and Deputy Director. Disseminates accurate information regarding payroll, personnel policies & procedures, union contracts and Civil Service rules to management, employees and the public verbally or in writing. Reviews and checks records, forms and other documents for accuracy, completeness and conformance to rules and regulations. Talent Acquisition Partners with HR employees with contacting applicants, interviewing, managing applicant documentation, etc. Coordinates recruitment and employment activities by developing recruitment strategies, conducting job analysis, and screening and evaluating applicant qualifications. Assists in on-boarding new employees, giving departmental overviews, and answering questions to ensure a smooth transition. Maintains and revises information on job descriptions and job postings. Compensation/HRIS Supports the Compensation and HRIS functions, such as payroll administration, HRIS management and data entry, conducting job studies, etc. Reviews reclassification requests. Performs salary analysis, establishes job requirements and standards, and recommends appropriate classification and placement of jobs. Conducts market salary surveys on vacancies and hard-to-fill positions, and responds to salary survey requests when appropriate. Answers and assists employees with any other compensation questions. Employee Relations Develops and recommends personnel policies, guidelines, and procedures. Partners with HR leadership to support employee/labor relations issues. Prepares and maintains personnel handbook and administers fair and consistent application of policies and procedures. Investigates/coordinates the resolution of employee issues/conflicts. Training and Organizational Development Coordinates and conducts employee trainings. Assists with creation, planning, and logistics of on-site employee engagement activities and events. Identifies, monitors and maintains job vacancies to coincide with the City's budget. Maintains City's Learning Management System and SharePoint intranet for the Human Resources and Risk Management Department as the primary administrator. Risk Management Assists in planning and coordinating risk management functions for the city. Assists in developing new insurance programs, including research of risk exposures and collection of underwriting information; maintains and updates insurance reference library. Reviews contract provisions and certificates of insurance in monitoring contractor insurance coverage. Disseminates accurate information regarding payroll, personnel policies & procedures, union contracts and Civil Service rules to management, employees and the public verbally or in writing. Assists in scheduling and organizing annual open enrollment; prepares and distributes open enrollment notice to employees and retirees; assists in conducting open enrollment meetings; processes open enrollment paperwork and notifies providers of open enrollment changes. Reviews and checks records, forms and other documents for accuracy, completeness and conformance to rules and regulations. Employee Benefits Reviews insurance premium billings, reconciles billing to City enrollment data, makes appropriate adjustments to bills and submits documentation to the insurance providers; prepares invoices for payment; periodically audits premiums received and deposits funds. Reviews insurance premium billings, reconciles billing to City enrollment data, makes appropriate adjustments to bills and submits documentation to the insurance providers; prepares invoices for payment. Assists beneficiaries and insurance company in processing life insurance benefit claims. Provides employee assistance in resolving benefits problems as needed. Assists in processing and tracking COBRA notifications within statutory guide lines; enters COBRA information into database; tracks COBRA payments to ensure that payment is received within statutory deadlines; produces COBRA status reports as needed. Assists in establishing and maintaining FMLA files from the initial notification of FMLA, making sure proper documentation is received, and monitoring FMLA dates. Processes new employee benefit enrollment paperwork, open enrollment paperwork and benefit change forms in accordance with established procedures; notifies payroll of the correct premium deductions; enters correct benefit information into the Personnel Payroll system; notifies insurance provider of changes. Posts a wide assortment of information to employment records. Performs other related job duties as assigned. Bachelor’s Degree in Human Resources, Public/Business Administration, or a related field; and one (1) year of experience in human resources; or an equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Florida driver license with satisfactory driving record held throughout employment. Knowledge, Skills and Abilities: Knowledge of Human Resources practices, employment laws, policy implementation, Compensation, and/or HRIS, and/or Talent Acquisition, and/or Benefits. Knowledge of standard office practices, procedures, and accounting principles. Knowledge of business English, spelling and arithmetic. Skills in computer usage with proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, OneDrive and Adobe Pro. Skills in organization, management, and human relations. Ability to make difficult arithmetic calculations and to set up complex formulas. Ability to interpret and apply policies and procedures. Ability to establish and maintain effective working relationships with fellow employees, supervisors, division and department heads, public/private sector contacts, and City contractors. Ability to work independently in the absence of specific instruction; and to understand and follow written and verbal instructions. Ability to handle multiple projects simultaneously and use good judgment in prioritizing work assignments, including the ability to ensure accurate and efficient completion of assignments. Ability to communicate effectively, both verbally and in writing. Ability to apply attention to detail in reviewing and preparing necessary reports. Ability to think outside the box, be creative, and innovative. Ability to organize, prepare, process, and maintain reports, records, documents, and related information as per the needs of the Human Resources & Risk Management Department. PHYSICAL DEMANDS The work is sedentary work which requires exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to move objects. Additionally, the following physical abilities are required: Manual Dexterity: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound. Mental Acuity: Ability to make rational decisions through sound logic and deductive processes. Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely. Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading. Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures. WORK ENVIRONMENT Work is performed primarily in an office setting. Applicants who demonstrate they meet the minimum requirements may be subject to an extensive selection process and screening program, which may include, but not be limited to, evaluation of education, training and experience; oral interview(s); background investigation; reference checks; medical evaluation; controlled substance screening. Preference will be given to certain veterans, spouses of veterans, or unmarried widows/widowers of veteran. Proof of veterans' eligibility must be provided at time of application EOE M/F/D/V. Applicants with disabilities who desire special accommodation MUST notify the Human Resources Department at the time of application. All applications must be submitted through the City of North Miami Beach's applicant portal hosted by governmentjobs.com. Applications submitted elsewhere are not eligible for consideration. #J-18808-Ljbffr City of North Miami Beach