Remote Benefits Coordinator

Get AI-powered advice on this job and more exclusive features. This range is provided by Insight Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $18.00/hr - $21.00/hr Direct message the job poster from Insight Global Professional Recruiter for Insight Global This is a long term contract to hire role for a client of our in the higher education space! Day to day Tasks will include: o Receiving 30-100 incoming calls relating to military-related benefit programs for the university o Working in the salesforce platform for documentation, and with the PureCloud phone system o Reviewing and resolving inquiries from both perspective and active students some of which are active-duty members, along with their enrollment counselors and program mentors. o Coordinating and acting as a liaison between the Department of Veterans Affairs and other military entities and the student. Daily tasks will also include researching and resolving problems with claims, billings, non-payment, etc. o Completing attendance certifications and invoices monthly and will need to coordinate with various military entities to research and resolve student questions and problems. o Maintaining and updating records and files and ensures payments are processed and sent to students or to the University. o Checking eligibility status of student and updates records to reflect correct current entitlement. o Attending and participating in departmental meetings o Obtaining and conveys information as required for compliance. o Adjusting courses and funding for active-duty students Must Haves: * 2+ years of experience in financial aid or similar Benefits or customer service field/environment * Experience on with PureCloud phone system or a comparable alternative * Must have experience with a role that requires typing and working with multiple software platforms at once * Access to stable Wi-Fi and a working area at home Plusses: * Knowledge and/or experience working with VA benefit programs. * Experience with Banner or other information management system Seniority level Seniority level Associate Employment type Employment type Contract Job function Job function Administrative Industries Higher Education Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Benefits Coordinator jobs in United States . e-Service Chat Representative - 100% Remote United States $61,000.00-$68,000.00 14 hours ago Enrollment and Eligibility Representative - National Remote Texas, United States $27.00-$29.00 12 hours ago California, United States $27.00-$29.00 12 hours ago United States $65,000.00-$75,000.00 15 hours ago Connecticut, United States $20.00-$26.00 16 hours ago Human Resources Benefits & Pension Strategy Consultant V United States $150,700.00-$194,920.00 12 hours ago Human Resources Information Systems (HRIS) Assistant Alaska, United States $27.00-$29.00 12 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr