Senior Customer Journey Manager
Budget Car Rental
Avis Budget Group in Parsippany, NJ is seeking a Manager, Customer Journey to analyze end-to-end journeys across contact center, digital and in-person touchpoints. You will identify friction, partner with Operations, Fleet, Digital, Marketing, and CX Council to design improvements and measure impact. The role reports to the Director, Customer Journey Design and requires 5–7 years in CX analytics, strong journey-mapping and data visualization skills, and the ability to translate insights into #J-18808-Ljbffr Avis Budget Group
Vacancy posted 4 days ago
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