HR Generalist II

ZP Better Together is one of the nation's most extensive communication services for the deaf and hard-of-hearing communities. As a leading provider of onsite interpreting services, video relay service, and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: ZP Better Together 's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters. We are experiencing tremendous growth and are looking to add strong expertise to our world‑class teams! Summary of Duties The Human Resources Generalist II executes core HR functions with increased autonomy and partners with leadership to support employee lifecycle activities and policy compliance. Key Responsibilities Assigns, tracks, and documents employee compliance with required training; partners with managers to address gaps. Facilitates background checks, onboarding, and orientation processes. Leads employee engagement initiatives, including recognition and retention programs. Administers core HR programs. Serves as a resource for employees and managers, addressing moderate to complex HR questions. Observes and supports employee investigations and disciplinary actions. Supports audits and ensures company practices align with employment laws and HR best practices. Stays informed on HR trends, legal updates, and system improvements. Coaches supervisors on HR policy. Maintains and regularly audits HRIS and employee file integrity and accuracy. Assists with HR project implementation and data reporting. Human Resources Generalist Qualifications/Skills 2-5 years of successful experience in human resources Understanding of general human resources policies and procedures Knowledge of federal and state employment laws; experience with multi‑state law desired. Must have in‑depth knowledge of all major categories of employment relationship, including employee relations, safety and work environment, training, recruitment, statistical analysis, workers compensation and benefits. Excellent communication and people skills Ability to effectively analyze data and provide recommendations Outstanding knowledge of MS Office Experience with the following is a plus Willingness to learn American Sign Language and Deaf culture PHR or SPHR Certification preferred but not required. Work environment Employees may experience the following physical demands for extended periods of time: Sitting, standing and walking (95-100%) Keyboarding (40-60%) Viewing computer monitor, videophone, and cell phone requiring close vision (40-60%) Lifting computers and other equipment. Position may require some travel. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. ZP Better Together is an Equal Opportunity Employer. Principals Only #J-18808-Ljbffr