Remote Healthcare Correspondence Specialist

Humana is seeking a Correspondence Representative 2 to join a back-office, non-phone, production-based environment, reviewing provider correspondence and disputes. You will root cause issues by reviewing case details, claims information, documentation, and established processes. You will research provider concerns, determine the appropriate next steps for resolution, document case activity, and generate required system-based correspondence. #J-18808-Ljbffr Humana