Case Manager

Job Description

Job Description

LHH seeks a dedicated Case Manager . In this role, you'll play a pivotal part in supporting individuals and families as they navigate complex challenges. Whether it's providing one-on-one guidance, ensuring comprehensive care, or connecting clients to essential resources, your contributions will have a direct and meaningful impact.

What You'll Do:

• Complete progress notes on every face-to-face/telephone contact with participants or collateral contact by the end of each shift.
• Provide facility tours to guests and new program participants.
• Provide support to the case managers and program participants to support guest goals as established in individualized service plans.
• Monitor and maintain the interim housing floors to ensure a hospitable and inclusive environment. This may include keeping program participant space organized and clean, providing hygiene needs, etc.
• -Work in collaboration with the case management and operations team to ensure that the facility is clean and safe for all.
• Provide crisis intervention services focused on enhancing the participants ability to independently problem solve, use effective coping skills, and manage own care.
• Use evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, and Harm Reduction.
• Utilize lived experience to cultivate strong rapport and engagement in services.
• Provide interim housing guests with information, referrals, linkages, and advocacy for identified needs as much as possible.
• Creatively use and develop community resources to broker and link participants to services.

What We're Looking For:

• Bachelor's degree in Social Work or related field (preferred but not required)
• A minimum of 1+ year of experience with mental health or homelessness (volunteer experience counts!!)
• Valid driver's license, reliable transportation, and TB clearance

Location: San Jose, CA 95121 onsite

Swing Shift 1p-9:30p (Sun-Thurs or Tues-Sat); OR Sun-Thurs Day Shift 8a-5p

Pay Details: $25.00 to $31.00 per hour

Search managed by: Joanna Calderon

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.