Human Resources Account Representative

Location: Tualatin, OR - Hybrid Position Status: Full-time, 40 hours/week Looking for a role where your work has real impact? At Xenium HR, we’re on a mission to transform workplaces for the better. You’ll join a team of passionate HR, Payroll, and Benefits professionals working with small and medium-sized businesses across the Pacific Northwest. We support businesses with limited or no internal HR resources, as well as companies with internal HR staff seeking expertise and training. We’re known for building strong relationships with our clients, so we can help identify what their business really needs to transform and thrive. What it’s like to work here Providing transformational services starts within our walls. We’re invested in creating a positive, rewarding experience with opportunities to learn, grow, advance, and shape the workplace. Xenium offers an inclusive work environment where employees can both make a difference and succeed. If you value authentic relationships, service excellence, diversity, equity, and inclusion—and want to work where everyone knows you and your name, Xenium may be the place for you. How this role transforms workplaces The HR Account Representative supports 2–3 Senior Strategic HR Partners. This role combines client service, project and meeting coordination, and administrative support to ensure seamless delivery for Strategic HR Partners and their clients. The HR Account Representative provides tier‑one HR consulting on straightforward issues, anticipates partner and client needs, and helps streamline workflows. Client Service & HR Support: Provide tier‑one HR consulting on straightforward compliance, policy, and leave questions; monitor HRBP communications; and set clear expectations with clients while escalating issues as needed. Project & Task Management: Track projects, deliverables, deadlines; maintain task lists and dashboards; support preparation of presentations, questionnaires, and training materials; and help streamline workflows. Calendar & Meeting Coordination: Schedule and manage internal and client meetings, prepare agendas and materials, track action items, and coordinate logistics. Administrative Operations: Manage billing prep, documentation, and client records to ensure accuracy and efficiency while reducing administrative burden for HRBPs. Team Contribution: Anticipate needs, collaborate with colleagues, and demonstrate professionalism, discretion, and service excellence in all interactions. Who you’ll work with Senior Strategic HR Partners, internal teams and a portfolio of assigned clients Required experience and skills Bachelor’s degree is preferred, in human resource management or related field or equivalent combination of education, training and experience. Two to three years of proven experience in handling human resources matters. The ideal candidate is interested in developing a career path toward becoming a Human Resources Business Partner (HRBP), eager to learn from senior HR leaders, build strategic HR expertise, and progressively take on more complex employee relations, talent, and business partnership responsibilities. This role requires a fast‑paced, highly organized individual with strong follow‑through, a proactive mindset, and comfort managing input from multiple senior team members. It closely mirrors the support style of an executive assistant — the ideal candidate can absorb direction quickly and operate independently. Demonstrates a high level of professionalism and service excellence by responding with urgency, accuracy, and follow‑through, anticipating needs, maintaining confidentiality, and supporting both clients and internal Senior Strategic HR Partners with a proactive, solution‑oriented mindset. Preferred skills and certifications While this position does not require any certificates, licenses, or registrations, SHRM or HRCI certification is preferred. Don’t meet every requirement? We’d still like to hear from you If you enjoy being part of a collaborative team, building relationships, and making a difference in workplaces, we encourage you to apply – even if you believe you don’t meet all of the requirements described. Studies have shown that individuals with marginalized identities are less likely to apply for jobs unless they meet every qualification in the job description. Our priority is finding the best candidate for the job, and we welcome candidates from all backgrounds. Xenium HR is an equal opportunity employer, promoting diversity and inclusion and offering a learning and team‑focused environment. Total compensation and salary range Our total rewards philosophy is centered around the whole person, including comprehensive health and financial benefits and life balance resources designed to support the passion, commitment, and energy that is vital to our team members. Xenium HR is committed to providing a competitive compensation package. The starting salary for this role ranges from $30.00–$33.50/hour based on skills/knowledge, years of experience, and ensuring pay equity within the organization. The hiring team will share more details regarding compensation based on your experience and location during the interview process. Benefits Employer paid medical, dental, vision FSA for health & dependent care Life & Disability plans Employee Assistance program Wellness program 401k with match Profit Sharing program Paid time off Paid holidays of your choice Perks Flexible work arrangement with autonomy and trust Caring leadership Complimentary massages ½ day in summer 1x/month (June, July, August) Tuition/educational assistance for under-grad degrees Sabbatical and travel awards starting at 10 years Professional development book clubs and cultural awareness & appreciation conversations Regular training events Peer Recognition & Reward program Employee referral bonus Business referral bonus Monthly all-team meetings and team events Community service DEI and culture initiatives & teams Discounts on Stoller wine #J-18808-Ljbffr