Security/Customer Service Personnel

Security/Customer Service Personnel (Onsite – Washington, DC)

The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We prioritize creating a safe and secure environment for our guests and staff.

Job Summary

We are seeking a dependable and professional Security Team Member to help maintain a safe and enjoyable experience for all guests and staff. This role involves monitoring the premises, enforcing security policies, and responding to incidents as needed.

Key Duties and Responsibilities

• Greet guests and ensure a smooth entry process, checking IDs as required.
• Monitor the venue to identify potential security concerns.
• Respond promptly to disturbances, conflicts, and emergencies in a professional manner.
• Work closely with management and fellow team members to uphold safety standards.
• Assist in crowd control and ensure compliance with venue policies.
• Conduct routine checks of the premises, including exits and restricted areas.
• Communicate effectively with law enforcement or emergency personnel when necessary.

Requirements

• Previous security, hospitality, or customer service experience preferred.
• Strong observational and conflict-resolution skills.
• Ability to remain calm under pressure and make quick decisions.
• Excellent communication and interpersonal skills.
• CPR certification and first aid training (preferred).
• Must be available for night shifts and weekends.

Schedule

• Evening and late-night shifts