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Admissions Associate, Alpha - $100,000/year USD

$100k

Crossover

You will serve as the primary contact for families making critical decisions about their child's education. Each email you compose, event you plan, and interaction you facilitate will influence whether a family selects Alpha. This position is built for someone who prioritizes accuracy, timely communication, and authentic relationship-building, and who recognizes that trust develops through careful and consistent execution. Alpha is constructing one of the world's most forward-thinking school systems. Our locations integrate demanding academic standards, technology-enhanced instruction, and elevated expectations for both learners and educators. Admissions is the gateway through which this vision becomes tangible. Families seek more than basic information. They want clarity, assurance, and proof that Alpha delivers distinct and substantive value. In this capacity, you will oversee the complete experience for prospective families beginning with their initial contact. You will reply with care and speed, coordinate campus visits and shadow opportunities, keep applicant information current and precise, and help parents understand how Alpha functions and whether it matches their aspirations. This is a prominent, people-centered role in which you directly shape enrollment outcomes. This is an on-site, high-tempo position based in San Francisco, CA; Palo Alto, CA; and East Bay, CA, suited for someone capable of juggling competing demands with precision and attention. If you value transparent communication, dependable execution, and empowering families to make informed decisions, this role provides meaningful autonomy and influence. What You Will Be Doing Replying to prospective family inquiries within 24 hours with communication that is clear, professional, and consistent with Alpha's standards Organizing and delivering admissions events, campus tours, and shadow day experiences, managing everything from planning through follow-up Ensuring applicant records remain accurate and up to date across CRM systems and admissions platforms Conducting meetings with families to clarify Alpha's educational approach, respond to concerns, and gather meaningful feedback Working closely with campus teams and admissions staff to maintain a cohesive and streamlined admissions process What You Won’t Be Doing Determining final admissions outcomes or shaping enrollment policy Delivering instruction or managing academic curriculum Employing aggressive sales methods or relying on scripted messaging Working within a disorganized or low-urgency setting Admissions Associate Key Responsibilities Create a polished, high-conversion admissions journey that turns early interest into committed enrollment, while ensuring families feel well-informed, valued, and enthusiastic about becoming part of Alpha. Basic Requirements 2+ years of customer-facing experience At least 1 year of professional written communication experience with families or customers At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy Strong organizational skills with the ability to manage multiple workflows simultaneously Ability to work on-site in San Francisco, CA; Palo Alto, CA; or East Bay, CA Authorization to work in the United States Nice-to-have Requirements Background in education, enrollment management, or school operations Experience supporting admissions events or high-touch onboarding processes Comfort working in fast-changing, tech-enabled environments Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult for more details on this topic. #J-18808-Ljbffr Crossover

Vacancy posted 3 days ago
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