Patient Service Representative

Job Description

Job Description

Job Summary

We are seeking a Patient Service Representative for a temp-to-hire opportunity in Beverly Hills, CA. This role is ideal for a healthcare administrative professional with strong patient registration, insurance verification, scheduling, and front-office medical office experience.

The Patient Service Representative serves as a key point of contact for patients, both in person and by phone. This position supports a professional outpatient healthcare environment where accuracy, compassion, teamwork, and excellent communication are essential. Candidates who enjoy helping patients navigate appointments, insurance, referrals, and front-office processes will find this role to be a strong fit.

This opportunity offers the chance to work with a collaborative healthcare team, supportive leadership, and a patient-focused culture that values professionalism, service, and reliability.

Key Responsibilities

- Greet patients, support patient relations, and assist with questions or concerns in person and by phone.
- Manage patient check-in and check-out, collect co-payments, issue receipts, and reconcile payments.
- Verify patient demographics, insurance information, eligibility, referrals, and authorizations.
- Schedule appointments, complete patient registration, and maintain accurate records in CS-Link/Epic.
- Process patient and provider correspondence while explaining policies, procedures, and services clearly.
- Escalate patient concerns appropriately while maintaining a professional and service-focused approach.

Compensation and Benefits

- Pay range: $26 to $27 per year.
- Employment type: Temp-to-Hire.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.