Patient Services Representative

Infectious Diseases Float Location: 8635 W 3rd St Ste 465W Los Angeles, CA 90048 Schedule: M F 8-4:30 or 8:30-5:00 Responsibilities: Primary point of contact for patient relations in person and by phone Greet patients and assist in resolving patient concerns and escalating as appropriate Check patients in/out and collect co-payments, give receipts, and reconcile payments Verify patient demographics and insurance information in CS-Link/Epic Schedule appointments and complete patient registration Process and track referrals and authorizations for various insurance types Handle patient/provider correspondence Explains policies, procedures, or services to patients Sanitize workspace using provided supplies and following department guidelines Experience: HSD/GED Flu vaccination (no exceptions/no declinations) Experience with medical insurance, referral processes, and benefit plans 1 year of recent experience working in an outpatient clinic or medical office setting Ability to read, understand, and respond to detailed oral and written instructions Preferred Qualifications: 2+ years' recent experience working as a Patient Service Representative Experience with CS-Link/Epic Understanding of medical terminology Skills: EPIC Education: High School Diploma/GED About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.