Client Engagement Manager
$65k - $70kAddition Management
Job Description
Job Description
Position: Client Engagement/Business Development Manager
Location: New Rochelle, NY (Fully on-site)
Salary: $65K-$70K + Bonus
Growing Non-Profit trade organization seeks new Development Manager to join their team
Responsibilities:
· Responsible for maintaining the quality & integrity of the company’s donor database & fundraising platform.
· Strategic implementation of donor engagement & stewardship for continued support working collaboratively with Finance, Development & Programming departments.
· Create, track and generate donor reports and grants for the CEO, CFOO, Chief Program Officer, Director of Development. Donor revenue streams include High Net Worth, Corporates, Foundations, donors.
· Work with CEO on high level donor presentations researching prospects and putting together presentations that are data driven.
· Work with CEO to manage Board administration and leads.
· Process all financial gifts made to the organization by individual, foundation, and corporate donors working collaboratively with the Finance to reconcile all gifts.
· Design and run reports, exports, and mailing lists for appeals, newsletters, and events. This includes customer segmentation reports.
· Manage event data tracking, including attendee information and post-event reporting.
· Create and distribute gift summary reports and conduct reconciliations for gift campaigns and special events.
· Secure and manage small accounts and donors.
· Assist CEO, Director of Development and Strategic Partnership, Communications/PR, Grants, and Marketing teams on special projects and events.
· Ensure syncing of all donor and communication platforms with the MyClubHub/Salesforce donor database and Go Lively fundraising platform researching/exploring/implementing tools for integration.
· Create policies and procedures based on database best practices for maintaining integrity and data health of the organization’s MyClubHub/Salesforce donor database and Go Lively fundraising platform. Support in training staff in basic use.
Qualifications & Skills
· Bachelor’s degree from an accredited college or university in business administration, related fields and or equivalent experience
· 2-4 years’ experience with client engagement, pipeline management, outbound networking
· 2+ years’ experience with Salesforce CRM
· Experience working with a fast-paced, mission-focused nonprofit environment preferred
· Highly proficient in utilizing Microsoft Office (Specifically Excel and Power Point, Word)
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