Specialist Off Field Operations

Overview Specialist – Off Field Operations supports critical processes and ensures the store is consistently athlete‑ready by driving inventory accuracy, fulfillment, and operational execution. Job Duties & Responsibilities Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and creating a world‑class athlete experience; provides clear, accurate, and knowledgeable information about products and assortment. Anticipates athlete needs and actively drives sales through product and services recommendations and a deep understanding of athlete needs. Assists with onboarding and training of new and existing team members as a subject‑matter expert in their area of the store, focusing on best practices, expectational selling skills, and key operational processes. Serves as a go‑to expert in designated process categories, ensuring smooth execution and high productivity. Demonstrates efficiency and effectiveness in process execution while maintaining an athlete‑first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want. Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes and drives customer participation in company programs such as customer loyalty program participation, warranty sales, and private‑label credit‑card enrollment. Creates a store environment where everyone, both teammates and athletes, is always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention, standard operating procedures, and laws/guidelines of external governing entities. Qualifications High School Diploma or Equivalent 1–3 years of experience Previous retail or customer‑facing experience preferred Compensation & Benefits Targeted Pay Range: $18.00 – $26.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit #J-18808-Ljbffr DICK'S Sporting Goods