Beverage Server TC- On Call, Dive Bar (Harrah's SoCal)

Beverage Server TC- On Call, Dive Bar (Harrah's SoCal) Valley Center, CA, United States (On-site) Job Summary Creates a warm and friendly atmosphere for our guests by providing fast, friendly, and courteous service to customers while taking orders and serving beverages; picks up empty glasses and returns them to the proper assigned area; and assists in the preparation of drink orders as required. How You Will Create the Extraordinary Provides personalized service and uses guest name. Resolves service problems according to Service Recovery guidelines. Serves as ambassador of goodwill while working and at customer and public relations functions; may appear in publicity photos. Provides fast, friendly, professional beverage service to pool guests. Supplements tray with extra product to provide immediate or interim guest satisfaction. Monitors guest consumption of alcohol and intervene as needed according to Responsible Alcohol Management training and property guidelines. Promotes guests’ sense of luck on gaming floor by sincerely wishing customers luck and minimizing wait time. Handles money according to departmental procedure. Maintains a general knowledge of alcohol by brand and cocktails by ingredients. Teamwork: Works well with others, including but not limited to, beverage servers, bartenders, bar backs, beverage supervisors, and beverage managers. Maintains clean and stocked workstation. Services guests according to the company standard sequence of service. What You Will Need High school diploma or GED Must be at least 21 years of age. Able and willing to read, write, speak, and understand English. Must have basic math skills in order to count money and present change correctly. Must have knowledge of guest charge procedures. Must possess excellent customer service and communication skills. Able to work at a fast pace in mentally and physically stressful situations. Knowledgeable of or able to learn tray service, cocktail ingredients. Available to work required schedule which may include nights, weekends, holidays and overtime. Must meet professional appearance standards as prescribed by company policy.

ADDITIONAL REQUIREMENTS

Must be physically mobile with reasonable accommodation. Able to respond to visual and auditory cues. Able to lift and carry up to 20 pounds constantly while gripping necessary items (glasses, pens, pads, garnishments, money, etc.) Able to walk for entire shift. Able to bend, stoop, and twist when serving cocktails, standing, and walking for periods up to 8-hour shifts. Able to work in areas containing secondhand smoke, high noise levels and bright lights. Able to work at a fast pace in often crowded/noisy environment. Pay: $17.00 per hour plus tips Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. ADA Harrah's Resort Southern California will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Harrah's Resort Southern California is an Equal Opportunity Employer. Harrah's Resort Southern California will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Job Info Job Identification 86034 Job Category Food and Beverage & Culinary Job Schedule Full timeLocations Harrah's Resort Southern California (On-site) #J-18808-Ljbffr Caesars Entertainment