MSP IT Operations Lead - L2 Tech & Dispatch Manager
Connectly Recruiting
Connectly Recruiting is seeking a Level 2 IT Technician Manager in Miami, FL. This role involves overseeing technical support operations, managing technicians, and ensuring efficient service delivery in a Managed Service Provider environment. The ideal candidate has significant experience in an MSP setting and strong leadership abilities. Core responsibilities include managing technician workloads, monitoring ticket queues, and enforcing internal processes to enhance service efficiency. Applicants must possess excellent communication skills and be willing to travel locally to client sites when required. #J-18808-Ljbffr Connectly Recruiting
Vacancy posted 2 days ago
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