Post Market Surveillance Manager

Job Title Post Market Surveillance Manager Job Description Post Market Surveillance Manager In this role you Are responsible for overseeing post-market surveillance processes, enhancing reporting systems, managing team talent, designing training programs, conducting quality assurance assessments, leading process improvement efforts, applying statistical methods, implementing best practices, and investigating moderate product complaints to ensure regulatory compliance and drive continuous improvement. Your role: • Oversees the implementation of post market surveillance processes, ensures adherence to predefined parameters and standards, and ensures operations are conducted within established guidelines, contributing to efficiency and consistency in outcomes. • Reviews reporting systems to track and analyze execution progress and enhances reporting tools and procedures to ensure timely and accurate reporting, enabling effective oversight of ongoing tasks and initiatives. • Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management. • Designs comprehensive training programs on regulatory compliance, adverse event reporting, product complaint handling, risk management, recall management, quality management systems, documentation, and continuous improvement initiatives. • Oversees meticulous quality assurance assessments on developed communication tools and ensures their accuracy in reporting and effectiveness in generating response plans to maintain regulatory compliance and address post-market surveillance concerns. • Develops team management action plans, reviews progress, ensures timely completion and designs systematic tracking mechanisms to evaluate effectiveness, facilitating continuous improvement initiatives within the organization. • Oversees medium to large scale process improvement efforts, coordinates analysis, design, and implementation phases to enhance operational efficiency and align with organizational objectives. You're the right fit if: Bachelor's / Master's Degree in Mechanical Engineering, Industrial Engineering, Science or equivalent. 5+ years of experience with Bachelor's in areas such as Post Market Surveillance Operations, Medical Device, Quality Assurance, Quality Control, Clinical Research or equivalent. 5+ years of experience in leading teams with direct and indirect reports in complex matrix organizations and delivering on organizational objectives. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is an office role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Cambridge, MA is $134,000 to $186,000 Annually. The pay range for this position in Bothell, WA is $134,000 to $186,000 Annually. The pay range for this position in Reedsville, PA is $120,000 to $170,000 Annually. The pay range for this position in Plymouth, MN is $126,000 to $175,000 Annually. The pay range for this position in San Diego, CA is $134,000 to $186,000 Annually. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Cambridge MA, Bothell WA, Reedsville PA, Plymouth MN, San Diego CA. #LI-PHI This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters. That's why we're taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other's views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism. To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact View phone number on click.appcast.io, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. Know Your Rights