Shift Leader

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Café Shift Leaders are key to delivering on this promise which is driven by the Tropical Smoothie Café values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better.

We are looking for Shift Leaders who:

• Value a positive work environment
• Bring energy and a smile to work every day
• Enjoy serving guests and meeting new people
• Want to work in a culture that promotes continued development of management skills
• Help team members realize their full potential

PREFERRED EXPERIENCE

• 1 year of leadership experience in food service, restaurant, catering or grocery environment with demonstrated increased responsibility
• Knowledge/ability to manage labor cost and food cost
• Experience training, mentoring and coaching individuals 
• Demonstrated ability to drive operational excellence in both front of the house and back of the house
• Effective verbal and written communication skills
• Ability to pass drug test/background check
• Must have reliable transportation

WORK ENVIRONMENT

• Clean environment: NO grease, NO fryers!
• Comfortable uniforms: t-shirt, shorts / jeans, and tennis shoes
• 20-32 hour work week
• Morning, evening and weekend shift coverage needed

DUTIES & RESPONSIBILITIES

Cafe Operations

Leads and delegates daily functions of the café:

• Food preparation
• Serving guests
• Employee work assignments
• Proper maintenance and cleanliness of equipment
• 3rd Party Delivery Coordination
• Cash and till management
• Closing operations
• New hire mentoring and training

Staff Development & Training

• Interacts with team members and customers with a fun and welcoming attitude
• Provide regular feedback to employees regarding their performance 
• Presents a consistent, professional image of the cafe, lead by example by following applicable policy and procedures

Guest Satisfaction and Brand Loyalty

• Maintains and exceeds customer expectations to build brand loyalty
• Follows all safety and security policies set by the brand
• Ensures food quality and 100% customer satisfaction

BENEFITS

• Excellent hourly pay+ tip share
• Weekly Pay
• 401K matching
• Free employee meal
• Positive, fun, upbeat atmosphere, where teamwork is a must and individuals are valued
• We close at 9:00 every evening!

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.