Conference Services Coordinator

Catering and Conference Service Coordinator (FT)

Lodge - La Jolla, CA 92037

Overview

Salary Range $26.25 - $26.25 Hourly Level Experienced Position Type Full Time Job Shift Day / Evening Category Admin - Clerical

Description

LOCATION The Lodge at Torrey Pines Step into the timeless craftsman charm of The Lodge at Torrey Pines. Overlooking the world-renowned Torrey Pines Golf Course with views of the Pacific Ocean, the AAA Five Diamond rated resort features 170 rooms and suites, 2 restaurants, a full-service spa, versatile meeting spaces, and unprecedented service. The Lodge at Torrey Pines is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.

SUMMARY The Catering and Conference Service Coordinator ("Coordinador/a de Servicios de Catering y Conferencias") supports all managers in the Catering & Conference Services Department in coordinating the arrangements and booking for group meetings and conferences, in a manner that is consistent with company commitment to excellence in service.

PAY & PERKS

• Compensation: $26.25
• Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles for each hired referral at any Evans Hotels property.
• Discounted Hotel Rooms for you, family, and friends
• Free Employee Parking and/or discounted MTS Pronto card
• Free Meals & Refreshments during working shifts
• Career advancement opportunities!
• Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
• Discounts on cell phone bills, shoes, gym memberships, and more!

ESSENTIAL DUTIES

• Provides clerical, administrative and organizational support to catering and Conference Services functions and events in a professional and enthusiastic manner.
• Creates menus, food labels, door cards and signage for groups, as needed. Courteously and professionally answers all incoming calls and takes messages when needed.
• Promptly logs and distributes catering leads while obtaining the necessary information from each inquiring guest.
• Always smiles and greets guests in a courteous manner and promotes a positive, guest-oriented attitude among other employees.
• Prepares and distribute a weekly pilot (program of arrangement of events, both in-house and client functions) that consists of BEO sheets for every function happening that week to all departments throughout the property.
• Completes and distributes banquet event orders as necessary, daily memos, notices, and change notices for all department heads.
• Demonstrates strategic thinking and ability to understand how individual tasks connect to broader organizational objectives.
• Adapts quickly to shifting priorities in a fast-paced operational setting.
• Assists with the set up and coordination of pre-conference meetings.
• Assist in building and maintaining vendor/client relations.
• Assists with group room coordination and the preparation of group resumes.
• Performs additional duties and responsibilities as directed by the leadership team.

Qualifications

QUALIFICATIONS

• At least 1-2 years of relevant experience and/or training.
• A combination of experience, education, and/or training may be substituted for either requirement.
• Previous similar position in a hotel, or similar business entity preferred.
• Availability to work on weekends and holidays is required.
• Delphi and Delphi Diagram knowledge is preferred.
• Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company's expense.
• RBS Certification required.
• Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
• Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.
• The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.

**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.