Banquet Captain

Banquet Captain Location: San Diego, CA 92108 Education: High School Diploma or GED Salary: $17.75 per hour Position is on‑call for special events such as weddings, meetings, and conferences at the Legacy Resort Hotel and Spa. Primary Responsibilities Read and understand Banquet Event Orders (BEOs) to determine function requirements. Set up and take down tables, chairs, and event items, including arranging table placement, buffet, and portable bars. Assist with food & beverage service: carrying trays, serving guests, removing plates, replenishing utensils, refilling cups, and carrying coffee pots. Prepare and serve drinks following Responsible Beverage Service training. Clean and break down service area, including clearing plates, glasses, tablecloths, and trash, as well as cleaning bars. Handle cash bars or a‑la‑cète beverage orders and follow guest check and money‑handling procedures. Maintain food safety, cleanliness, and proper food handling procedures. Know beverage menu; prepare beverages as specified. Use suggestive selling techniques to upsell products. Report unusual occurrences or requests to supervisors, managers, or the Executive Chef. Follow hotel safety and security procedures and maintain a secure environment. Complete special projects and other responsibilities as assigned. Additional Responsibilities The hotel operates 365 days a year and may require assistance in areas outside the typical work areas during scheduled shifts. Qualifications High school diploma or GED. Minimum two years banquet serving and bartending experience. California Food Handler Certificate. Responsible Beverage Service (RBS) Training. Legal age 21 to serve alcoholic beverages. Experience in a resort hotel preferred. First Aid, CPR, and defibrillator certifications preferred. Competencies Commitment to quality and exceptional customer service. Self‑starting personality with an even disposition. Excellent oral communication skills; ability to communicate to management and guests. Fluent in English; additional languages are a plus. Basic mathematical calculations and accurate cash handling. Team player, working cohesively with co‑workers. Ability to work with minimal supervision. Provide own uniform: black long‑sleeve button‑up shirt, black pants, and black non‑slip shoes. Working Hours Flexible schedule including nights, weekends, and holidays. Travel No travel required. Other Duties May perform additional duties as assigned; responsibilities may change without advance notice. Work Environment The job is performed on a large campus with multi‑story buildings and uneven outdoor areas, exposed to varying weather conditions. The role involves interaction with staff and guests, and utilization of kitchen, bar, and server equipment. Noise levels may be high during performances. Physical and Mental Demands Navigate large campus indoors and outdoors. 100% mobility required. Occasional, frequent, or constant demands of standing, bending, twisting, kneeling, crouching, stooping, running, repetitive movement, handling objects, lifting up to 50 lbs, and working outside in all weather conditions. Potential for cuts, burns, and bruises. #J-18808-Ljbffr