Office Manager

Office Manager for the Operations Center

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children's mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

Position Overview:

The Office Manager for the Operations Center is responsible for optimizing office operations. The Office Manager concentrates on daily administrative work to help employees in the building work efficiently.

Essential Duties and Responsibilities:

The Office Manager:

• Serves as the office's primary point of contact for employees and external visitors
• Welcomes visitors and directs them to the appropriate person or area
• Handles incoming and outgoing communications, including phone calls, emails, and mail
• Maintains a safe, secure, and pleasant work environment
• Oversees daily office operations, including supply management and vendor relations
• Manages office supplies inventory, anticipating needed supplies, placing and expediting order for supplies
• Provides administrative assistance to departments, leadership, and staff, ensuring everyone has what they need to excel
• Prepares and edits documents as needed
• Develops and maintains effective record keeping for front desk systems
• Ensures data integrity and confidentiality
• Ensures employee shared spaces are clean and functioning properly
• Performs other duties as assigned

Qualifications:

• Bachelor's degree (preferred)
• High School diploma or equivalent (required)
• Administrative experience (required)
• Proven track record of successful office management and/or administrative work (required)
• Positive attitude and high degree of professionalism (required)
• Proficiency with Microsoft Office products (required)
• Strong organizational skills and attention to detail
• Excellent written, verbal, and oral skills
• Ability to manage multiple priorities simultaneously with a high degree of accuracy
• Ability to work independently and maintain flexible approach to changing priorities
• Strong track record of reliability, punctuality, and consistent daily attendance

Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• Time off:
• 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.