Department Coordinator

Department Coordinator I-II

We are looking for a Department Coordinator to join our team at Trout Lake Farm. This role is being posted as a I-II and will be filled based upon experience. The role could operate on either a 4-day/10-hour schedule or a 5-day/8-hour schedule. During the farm season, the expectation would be to follow a 5-day schedule to ensure alignment with TLF operations, customer visits, and overall operational needs. Outside of the farm season, a 4-day/10-hour schedule may be considered to provide additional flexibility.

Trout Lake Farm serves as an important source of botanical raw materials for Amway products within the Amway supply chain. Our operations include agricultural production as well as milling activities that transform harvested herbs into standardized botanical raw materials. This process represents the first level of manufacturing within the Amway supply chain, supplying materials to downstream facilities, where additional extraction and concentration processes of botanical compounds take place.

In this role, you will be responsible for providing comprehensive operational and administrative support across multiple programs, initiatives, and cross-functional projects, ensuring alignment, efficiency, and high-quality execution across Trout Lake Farm operations. Trout Lake Farm currently consists of three operational sites: East Farm, West Farm, and East Mill/Warehouse. You will serve as a primary support partner across these locations, supporting approximately 100 to 150 employees during the agricultural season (April through October), including seasonal workforce, and primarily supporting full-time employees during the off-season.

You will function as a central coordination point to facilitate effective communication, structured administrative processes, workforce support, and employee experience initiatives. This role requires a proactive mindset, with the ability to challenge the status quo, identify cost-saving opportunities within the operating budget, and demonstrate flexibility to occasionally support off-shift operations as business needs require.

Key responsibilities include:

• Manage and process invoices with accuracy and timeliness, ensuring compliance with internal financial controls and supporting budget discipline.
• Coordinate appointments, leadership meetings, conferences, workshops, and seminars, ensuring efficient logistical organization and stakeholder alignment.
• Organize and manage travel and logistics for groups and visitors, ensuring alignment with internal policies and cost-efficiency guidelines while supporting cross-functional needs.
• Collaborate with the Sales team to plan and coordinate customer and visitor site visits, including dinner reservations, on-site catering, gift coordination, and the setup of meeting spaces, materials, and refreshments.
• Support the coordination of visits from customers, out of state leadership and others to Trout Lake Farm operations across East Farm, West Farm, and East Mill, collaborating with Sales, Farm Managers, Marketing, and other areas to ensure proper reception, logistical support, agenda coordination, and a professional experience aligned with organizational standards.
• Plan and coordinate recognition and celebratory events such as Appreciation Day, anniversaries, milestone celebrations, and leadership dinners, ensuring effective organization, budget awareness, and positive employee engagement.
• Coordinate and support the administration of internal surveys, assisting with communication, information consolidation, and logistical support for follow-up initiatives.
• Facilitate and support training initiatives, including logistical organization, participant communication, attendance tracking, and administrative support for development programs.
• Manage the acquisition of promotional items, gifts, and branded materials for events, visitors, and internal initiatives, ensuring alignment with brand standards and cost control.
• Support the management of office supplies, uniforms, and general administrative materials, including ordering, inventory control, copying, filing, errands, and other administrative assignments as needed to ensure operational continuity.
• Provide administrative and organizational support to the GAO Director and the General Manager of Trout Lake Farm, assisting with schedule coordination, preparation of materials, logistical organization, and follow-up on initiatives as needed.
• Contribute to initiatives that promote an organized, collaborative, cost-conscious, and values value-driven work environment.

Required qualifications:

• Associate's degree or equivalent formal education, or equivalent experience
• Experience providing administrative support in a professional setting, utilizing good judgment in communication, time management, and scheduling
• Demonstrated self-motivator and ability to work with limited supervision
• Operation of computer, office equipment and related software, including departmental/divisional software programs and develop related skills for future needs
• Microsoft Office Suite applications
• Knowledge of departmental, divisional and/or corporate operations

Skills to be successful in the role:

• Effectively communicating and presenting data (both verbally and written)
• Bilingual in English and Spanish strongly preferred.
• Ability to think strategically and understand the broader view.
• Capacity to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Capability to develop and maintain effective and productive relationships, including ability to influence, negotiate effectively and constructively with clients, vendors and peers.

Amway does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Amway immigration sponsorship (e.g., H-1B, STEM OPT, TN, etc.) now or in the future.

Amway is based in Ada, Michigan, U.S.A., with global headquarters still located on the same property where the company was founded. Family-owned and guided by enduring values, we continue to be shaped by our Founders Fundamentals. Since 1959, our heart has remained the same: helping people realize their potential. Today, that mission spans six continents and more than 100 countries and territories.