UFC GYM Fitness Sales Manager

Overview The Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coachs supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights. The Fitness PT Sales Admin will report directly to the Fitness Manager and/or General Manager. Fitness PT Sales Admin will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. Responsibilities Sell and conduct private training and small group training with members. Achieve monthly revenue objectives set forth by the Company with regards to Private Training and Supplements. Independently schedule and manage client appointments to ensure optimal time management and service delivery. Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs. Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations. Oversee the full scheduling lifecycle for individual client appointments. Work with the Fitness Manager to ensure coaches are productive and that revenue and service goals are communicated, helping the Club attain daily, weekly and monthly financial goals. Handle member service matters such as providing tours of the Club, explaining services offered by the Coaching Department, and signing a member up for training agreements and appointments. Mediates member issues and concerns in a timely and effective manner, elevating issues when appropriate. Perform administrative and housekeeping duties within assigned areas as needed. Alert Operations staff of repairs and maintenance needs in the club and conduct daily facility walkthroughs. Supervise coach sales activities and ensure compliance with operational procedures and monitoring of club systems and employee performance. Qualifications In-depth knowledge of Personal Training techniques from assessment to program design, and sales. Must be able to operate and adjust all Fitness equipment. Knowledge of company policies, practices and procedures, including emergency and safety procedures. Strong interpersonal and communication skills with a friendly, enthusiastic and positive attitude. Possesses a strong customer service focus. Understands and follows oral and written instructions. Communicates clearly and concisely. Possesses strong organizational skills. Must be computer proficient, with basic skills in Microsoft Word and Excel. Minimum of one certification from an organization recognized by UFC Gym. Current CPR/AED certification. High school diploma or GED. Four-year degree in a related field recognized by UFC Gym (preferred). Minimum 2 years of related experience. Experience in management/employee relations preferred. Physical requirements include standing, lifting up to 45+ lbs, and related activities as described. Benefits Employee discounts Free uniforms Health insurance for eligible employees Opportunity for advancement Training development Bonus based on performance for eligible employees Competitive salary Dental insurance for eligible employees Paid time off Tuition assistance Vision insurance Wellness resources #J-18808-Ljbffr ISSA