Desk Clerk

Desk Clerk Find purpose, community, and career at Mercy Housing, where your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we dofrom empowering residents to supporting your personal and professional growth. Together, we're transforming lives through affordable housing and inclusive communities. The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position. Schedule: Full-time: Thursdays-Sundays 3pm-11pm and Tuesdays 11pm-7am. Pay: $20.00-$22.00/hour Benefits: Several healthcare plans to choose from, dental (includes adult and child orthodontia) and vision. 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. 403b + match. Early close Fridays (3 paid hours each Friday). Early close prior to a holiday (3 paid hours). Paid Time off between Christmas and New Year's Holiday. Paid Volunteer Time. Paid Parental Leave and Care Giver Leave. Paid Life Insurance. Free Employee Assistance Plan. Free Basic Dental. Pet Insurance options. Duties: Keep accurate log of all visitors to the complex by recording the name of the visitor(s). Convey accurate information to the appropriate authorities, as necessary. Answer telephones and take accurate messages. Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff. Respond to emergency situations by calling the appropriate emergency service (e.g., police, fire department, ambulance, paramedics). Skills Required: Customer Service Some Knowledge Preferred: Yardi Novice Microsoft Word Novice Behaviors Preferred: Team Player: Works well as a member of a group Motivations Preferred: Self-Starter: Inspired to perform without outside help Education Preferred: High School or better. Experience Required: 1 year: General Office Experience