Claims Enablement Analyst
VirtualVocations
Supporting Claims teams in a full-time remote capacity, the Claims Enablement Analyst will resolve complex system and process issues, collaborate with IT and business partners, and enhance workflows to improve operational efficiency. Key responsibilities: Serve as a subject matter expert for the Claims Help Desk on complex claims systems and technical issues Triage and resolve escalated issues through diagnostics and root cause analysis Develop and maintain training materials and collaborate with Claims Training to deliver user training Required qualifications: Bachelor's degree in insurance, business, or related field, or equivalent relevant experience Two years of experience in Claims operations, claims systems support, or project management Prior experience with Claims systems, preferably Guidewire Claim Center Project management experience with JIRA preferred Strong knowledge of property and casualty insurance and agile methodology
Vacancy posted 8 days ago
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